Hospitality Manager (Mess Manager)

Package Description

Salary - £21,000 - £25,000 per annum

As part of our commitment to improving the quality of life for our employees, Sodexo offers a Flexible Benefits Scheme, allowing you to tailor a reward package to suit your needs but includes a technology scheme, private dental insurance, travel insurance, gym membership, Gourmet card, private medical insurance, free will writing, life assurance, 24hrs GP access and the ability to purchase or sell annual leave.

We also have a Sodexo Discount scheme, which offers employees and their friends and family the opportunity to benefit from over 1,200 discounts from top retailers both online and in-store.

Job Introduction

Sodexo's Government and Agencies segment are recruiting for a Mess Manager to join the team at Dalton Barracks in Abingdon, Oxfordshire. As a Mess manager you who will be responsible for planning, organising, and managing delivery of all services within the Sergeants and Officers Mess operational business area. You will champion and embed service excellence initiatives and ensure that all services are aligned to the defence client and customer needs and deliverable within budget.

To be a successful Mess Manager for this site, you will have soft FM - catering and hospitality management experience, whether it’s from a Hotel or Service industry with an understanding of the importance of meeting the clients demands and expectations. You will need to have good communication skills and be able to carry yourself in a confident manner.

This role is primarily Monday to Friday, however, there may be requirement to work outside of normal office hours and occasional weekend work.

Main Responsibilities

• promote and manage functions including planning, menus and costing in conjunction with the catering team
• To ensure standards of service detailed in the schedule of requirements (SOR) and quantity tables are achieved, maintained and developed
• To liaise with the PMC/RSM and mess committee to develop relationships and promote Sodexo
• To manage all aspects of performance of an assigned group of direct reports

A full list of responsibilities can be found in the attached job description

The Ideal Candidate

Essential:

• Knowledge of working in a management role within the soft FM service industry
• Leadership skills and knowledge
• People management skills including general HR skills in recruitment, training and managing colleague performance including disciplinary and grievance procedures.
• Good numerical, interpersonal and communication skills, must be able to demonstrate effective verbal and written communication
• Management knowledge of health & safety and food safety
• Ability to make independent decisions
• Able to work on own initiative within a team environment
• Able to demonstrate working knowledge of MS Office (Word, Excel and Outlook)
• Able to demonstrate attention to detail and adherence to standards
• Analyse problems analytically, develop opportunities and implement innovative solutions

Desirable:

• Experience of working within military environment
• Previous experience in effectively managing in a similar role
• Health and Safety qualification equivalent to IOSH managing safely
• Soft FM specific technical skills including contract catering, hospitality, retail and cleaning knowledge and skills
• Proven experience of managing client relationships within a contract environment
• Proven track record of leading, managing and developing a team

About The Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process