Hospitality and Events Manager

Package Description

£27,000  -£30,000+ great benefits 

Location: Dundas Castle, South Queensferry  

Permanent  

Work Pattern – 40 hrs pw 5 /7 working pattern with flexibility 

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more! 

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

Job Introduction

We have a fantastic opportunity for a Hospitality and Events Manager to join our Heritage Portfolio Team, who are part of the Sodexo Family, based at Dundas Castle, one of Scotland’s most beautiful and historic castles near Edinburgh. 

Our prestigious client base knows they can trust us to deliver a turnkey service from start to finish, and our reputation for professionalism, innovation and sheer artistry means we have won a plethora of awards.  

Our talented team of hospitality specialists manage the full events calendar for Dundas and this role will support this operation ensuring it is delivered to an exceptionally high standard. 

This is a truly exceptional role, working in an amazing venue, delivering first class events throughout the year. 

At Heritage Portfolio our people not only look after our customers and clients, they are the heart and soul of our business. Renowned for being a cut above the rest, we would love for you to join the team.

Main Responsibilities

• Ensure all event planning, operational and kitchen service delivery functions for events are in place using the resources available from the Account Director
• Manage all quality control measures, Health & Safety and Hygiene systems to the desired standard of Heritage Portfolio 
• To understand and articulate service offers to venue clients, customers and the Heritage Portfolio team 
• Meet with team members to assist in creating new offers, give support at trade shows and Fam trips to the benefit of Heritage Portfolio  
• To lead innovation and service styles that drives positive PR, positive client feedback, increased revenues or win new business 
• To play an active part within the wider events team – contribute to team activities, discussions and decisions to grow and improve the Heritage Portfolio business 
• To articulate the service offers for each event, the food element, the equipment, the flow and the customer experience to improve the Heritage Portfolio business 
• To recruit, train and develop team members as appropriate to their job role and growth  
• Adhere to all client’s contractual obligations and conduct day to day Heritage Portfolio business in an appropriate manner and within the agreed contractual terms 
• Report immediately any incidents or accidents, fire, theft, loss, damage, unsuitable food offers and take such action as may be appropriate 
• Provide yourself as the Heritage Portfolio management point of contact for the venue and venue client and attend venue meetings as required 
• On a day-to-day basis assist the team with ensuring areas are ready for site visits as required. 
• Ensure all processes with regards to the security aspects of the building, stock, personnel and client’s expectations are reached and maintained pre, during and post events 

The Ideal Candidate

• Financial awareness and understanding of a food profit and loss account and articulate to line managers
• A passionate interest in the catering industry – knowledge of current trend and interest in the hospitality world
• Demonstrable experience in a high-volume catering environment 
• A competent communicator and ability to present to colleagues, peers and clients
• Evidence of being organised and possess excellent planning skills
• Ability to competently use Microsoft Word, Excel, Power point and Email
• Ability to motivate a team of mixed abilities and personalities

Desirable

• Experience and understanding of events costing and design of events  
• Capability in identifying revenue and maximising opportunities 
• Ability to produce accurate work to tight deadlines under pressure  

About The Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process