Technical Coordinator

Package Description

Sodexo Contract, 37.5 hours per week

Monday - Friday Inclusive, daily schedule 7:00 am - 3:00 pm or 8:00 am - 4:00 pm

20 days annual leave plus bank holidays rising to 23 after 3 years

This role is based in the Sodexo offices outside of the main hospital

Job Introduction

This is an exciting newly created role – supporting the collaborative Projects, Variations & Life Cycle teams. You will be responsible for engaging & coordinating appropriate work streams with the Hard FM, Projects, & Life Cycle teams, collating and updating various reports, liaising with internal & external stakeholders, escalating findings and providing a high level of customer care. Working to KPI’s and SLA’s – you’ll be a real problem solver that thinks on their feet and can delegate tasks accordingly. You’ll be accustomed to working in a technical, hard FM team and familiar with Microsoft office & asset management software systems.  

Main Responsibilities

Context:

• To establish and maintain excellent customer relationships and develop confidence in our systems and processes.
• To maintain open and effective lines of communication with Sodexo Managers and all Sodexo and Trust staff.
• To present a professional and courteous image at all times.
• Ensure adherence to the Core Standards policy.

Assignments:

• Receive and allocate External permit requests
• Updating permit to work tracker
• Collate recharge information and make available to appropriate stakeholders
• Closing down the relevant documentation with stakeholders
• Providing a high level of customer service to external, internal, onsite and offsite parties
• Building relationships
• Translating data
• Handling calls, emails, and other streams of communication

The Ideal Candidate

Essential:

• Experience of working within a Hard FM team
• High level of communication both verbal and written
• Forward thinking and solution orientated mind set
• Excellent IT skills
• Confident with dealing with difficult stakeholders
• Accustomed to managing various deadlines
• Accountable

Desirable:

• Previous experience within a Health Service context
• Demonstrating maturity in working with Hard FM groups
• Any specialist knowledge relevant to the health care environment.

About The Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.  

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.