Security Administrator

Job Introduction

• To manage the security clearance application process from end to end, ensuring that all applications are completed correctly and processed in line with MoD requirements for all contractors and sub-contracts accessing the site
• To engage, welcome and interact with customers by explaining entry criteria, documentation requirements, gauging their needs and delivering against the required entry specifications in line with MoD requirements 
• Ensuring that the highest level of security is maintained at all times
• Managing any high risk applications directly with the Garrison security lead
• To provide administration support to the Contract Administration & Security Manager
• To provide effective delivery in all areas of administration and customer service to the client organisation

Main Responsibilities

• Managing multiple priorities with set
• Ensuring a high level of accuracy
• To dress accordingly to the standards and guidelines of the global Sodexo brand. Wear the supplied uniform garments at all times when on duty and maintain the highest standards of personal hygiene
• Promoting a professional image of Sodexo as the first point of contact
• Comply with all Sodexo company policies and procedures
• Comply with all legislative requirements
• Adhere to any local client site rules and regulations
• Role model safe behaviour
• Unsociable hours in line with business requirements may be required
• Flexibility on work schedule and location may be required
• To process all basic vetting applications and issuing passes for all contracts requiring access to the Garrison within timescales detailed in the service standard
• To assist security colleagues with administration tasks
• To process PXG passes and visitor passes for all personnel requiring access to the site within the timescales detailed in the service standards
• To offer exemplary standards of customer service as the front line towards all visitors and staff at the Garrison, assisting with queries where possible
• To raise any security concerns immediately with the authority personnel
• To ensure that personnel appearances are beyond reproach, strict adherence to uniform dress standards is to be maintained at all times
• To diligently take and hand over every duty shift ensuring that a full check of the daily occurrence and incident report books is carried out on each takeover of duty
• To support the Contract Administration & Helpdesk Team as required
• Comply with all Sodexo company policies/procedures and client site rules and regulations
• To carry out any other reasonable tasks and/or instructions as directed by management
• To continue to develop one’s own skills and knowledge within the position, including any required training courses
• To maintain excellent client/customer relationships
• To attend team briefs, huddles and meetings as required
• To attend your performance development review to discuss job standards and agree development activities
• To maintain a clean and tidy work area at all times
• To maintain high levels of personal hygiene and wear the appropriate uniform and PPE as required
• To care for all available resources including equipment, materials and supplies as directed
• To report any near miss occurrences, accidents or faulty equipment to management
• To ensure effective communication with line manager, team, customer and client organisation
• To maintain all areas of responsibility to the set service standards and in line with applicable service offer
• Comply with all Sodexo company policies/procedures and client site rules and regulations
• To carry out any other reasonable tasks and/or instructions as directed by management

The Ideal Candidate

Essential:

• 3-year employment history
• Evidence of UK residency for the last 3 years
• Previous experience of working in a customer facing role
• Attention to detail and adherence to standards
• Able to work on own initiative within a team environment
• Demonstrate high level of communication skills; must be able to demonstrate effective verbal communication
• IT skills
• Flexible approach

Desirable but not essential:

• Experience of working within military environment
• Driving Licence
• SIA Licence
• SC Clearance

About The Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process