L&D Manager

Job Reference:
Number of Positions:
Contract Type:
Permanent – Full Time
Working Hours:
Monday to Friday 9am to 5pm
Closing Date:
Job Category:
Sodexo Segment:
UK Personal & Home Services

Package Description

We offer:

  • A competitive salary
  • Yearly bonus dependant on company profits
  • 28 days annual leave increasing every year by 1 to the maximum of 33 days over 5 years service
  • Work Place Pension
  • Supportive working environment with ongoing learning and development opportunities.
  • A friendly, agile and flexible working culture.
  • An environment where learning and training is encouraged
  • Employee assistance programme (EAP) – confidential phone line and online support and resources available to you and your loved ones 24/7

Job Introduction

L&D Manager - National

£36,000-£40,000 pa (dependant on experience)

Hours: Full time-35 hours per week Monday to Friday 9.00am to 5.00pm

Contract: Permanent

We want to make life better for more people. If you are as passionate about quality as we are and you want a role where your skills will make a real difference, this is a great opportunity to grow and develop.  We are an exciting business that puts people front and centre of everything we do.

Prestige Nursing & Care, part of the Sodexo Group, has provided home care for over 75 years and we have 35 local offices in England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to our clients.

We are currently looking for an experienced and innovative Learning & Development Manager to join us.

About the role:

The L&D Manager will oversee and manage our training function across our care led business. They will develop and oversee a dedicated team of regional trainers to ensure all of our carers and employees have the necessary skills to fulfil their role and legislative requirements.  

The L&D Manager will ensure all L&D needs within the business are met, across all staff groups, enabling individuals to provide services of the highest quality. Whilst the role primarily supports our Professional Carer pathways, they will also be responsible for our branch, clinical and head office employees.

Main Responsibilities

Reporting to Head of Operations your role will include:

  • Develop a solid understanding of the business needs and create an L&D Strategy and action plan to address the needs
  • Creating training programmes that are aligned with the organisation’s objectives and national training requirements
  • Building strong external relationships
  • Working closely with various leaders across the organisation and having a full understanding of their units and training requirements
  • Embracing different styles of training techniques, including e-learning, tutorial sessions or coaching
  • Managing the allocated budget and an ability to find solutions in order to implement the required training 
  • Prepare feedback and reports on L&D, projects, targets and accomplishments
  • Working with Operations and HR to support the development of staff, enhancing the provider status and securing staff in their career development
  • Ensuring training remains in line with regulatory and statutory training standards
  • Help managers develop their team members through career pathing
  • Assess the success of development plans and help employees make the most of learning opportunities
  • Work with subject matter experts to develop content of all of our training
  • Continuous development of induction programmes and supporting heads of department with new head office roles joining the company
  • Support the training coordinator with queries from branches
  • Reviewing and implement new inductions across the organisation
  • Ensure the care certificate and standard entry routes are reviewed and of a high quality
  • Review our full training offering to streamline and improve efficiencies
  • Liaising with partners and external companies to review our E-Learning offering that offers better technical integration that meets the needs of the business
  • Ensure adequate use of our Levy and ensure we are optimising our allocations

The Ideal Candidate

We are looking for:

  • Education in teaching award/CIPD/CTP or equivalent qualification will be highly advantageous
  • Experience in the health or care sector
  • Experience of managing a team in a Regional/National role
  • Experience of providing training solutions in a wide variety of delivery methods
  • Strong communication, organisational and planning skills
  • Full UK driving licence is essential
  • A commitment to equal opportunities and diversity
  • Symmetry between personal and organisational values

Closing date: 11th June 2021 

Looking to take on an exciting new career challenge in a fast-paced environment?  Apply online today and we will be in touch within 48 hours to start your journey with Prestige Nursing & Care.

Closing date for applications is 11th June 2021. Prestige Nursing & Care reserve the right to close a role at anytime.

About The Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing & Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.