Patient Service Assistant

Job Introduction

To provide a sustainable service support role to kitchen porter, domestic assistant and ward assistant. Offering an adaptable, flexible, varied skill set and delivering a high level of service in all areas.

Main Responsibilities

• To assist in the preparation, delivery and serving of patient food.
• To provide a high quality, helpful, courteous beverage and meal service to meet patients’ needs whilst maintaining a clean and hygienic environment.
• Follow a cleaning schedule and carry out duties to uphold a high level of infection prevention throughout all areas of the hospital.
• Assist with the receipt and delivery of provisions for the patient food service.
• Ensure good personal hygiene practices and present in a clean and tidy manner.
• Check and record of temperatures related to the appropriate task.
• Observe correct use and care of equipment is maintained and defects and faults are reported in accordance with procedures.
• To assist with associated catering stores activities
• Any other reasonable management request.

The Ideal Candidate

•  Basic food hygiene
• Knowledge of COSHH
• Experience with cleaning and Infection control awareness
• High level of customer care
• The ability to organise day to day tasks or activities
• The ability to prioritise as the role requires.
• Good interpersonal, verbal and written communication skills.
• Must be approachable and friendly
• Confidence to fill in documentation related to procedures and record keeping

The individual must hold the ability to be versatile within the role and able to adapt to different tasks within different departments and with different teams.

About The Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation. 

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.