Guest Services Assistant

Job Introduction

• £12.71 per hour
• Weekend Work -Saturday 0800-1930 and Sunday 1000-1930
• Working in the Junior Ranks Diner delivering Front of House Service
• You must have been resident within the UK for 3 years consistently to be considered for this role.

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is  SO21 2R
 

About the role:

Are you looking for a rewarding role where you can learn new skills, be part of a supportive team and make a real difference every day? Sodexo is looking for a Guest Services Assistant to provide welcoming, professional support to military personnel, visitors and customers.

In this role, you’ll be the face of our business, helping to deliver a safe, welcoming and efficient service across dining, retail, accommodation, reception, cleaning, events and other service areas on a Ministry of Defence (MOD) base.

From supporting food service and functions to maintaining clean, safe and well-presented spaces, your contribution will help ensure those serving have a positive day-to-day experience.

You do not need previous experience to apply. If you are reliable, friendly, willing to learn and take pride in delivering great service, we’ll give you the training and support you need to succeed.

Check your local transport links before applying. The destination you should input is Stockbridge.

What you’ll do:

• Dining, food service and replenishment: Prepare dining areas, functions and meeting spaces; assist with food preparation, service, presentation and replenishment; and keep service areas well maintained throughout the day.
• Customer interaction: Provide professional, courteous and welcoming service to military personnel, visitors, customers, clients and colleagues across dining, retail, reception and other service areas.
• Retail and café support: Support retail and café operations, including cash handling where required.
• Cleaning and hygiene: Maintain cleanliness and hygiene by sanitising workstations, equipment, dining areas, accommodation areas and communal spaces in line with health and safety standards.
• Event support: Assist with special events and functions, helping service run smoothly and efficiently.
• Health, safety and compliance: Follow Sodexo policies, site rules and statutory regulations, maintain safe working practices and report hazards, faults or incidents promptly.
• Teamwork, flexibility and improvement: Work closely with your team, support team objectives, work flexibly across services onsite and contribute to continuous service improvement.

What we’re looking for:

• Professionalism and respect: A positive attitude, strong communication skills and respect for others in every interaction.
• Customer focus: A friendly, professional and welcoming approach, with excellent interpersonal skills.
• No experience required: Previous hospitality, food service or customer service experience is helpful, but not essential; a willingness to learn and adapt is key.
• Reliability and flexibility: The ability to work independently and as part of a team in a fast-paced environment, adapting to changing tasks and operational needs.
• Positive attitude: A proactive approach, pride in delivering high standards and willingness to develop new skills.

What we offer:

Join Sodexo for more than just a job—be part of something bigger. You'll belong, have purpose, and make an impact every day. We offer:

• Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
• Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
• Career Growth – Apprenticeships, learning tools, and development opportunities.
• Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.

Join us and thrive in your own way!

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications