Food Service Assistant

Job Introduction

Due to security clearance requirements, applicants must have been continuously resident in the UK for the past three years. Additionally, due to the location of the site, candidates must be able to travel to and from the workplace reliably.

• 37.5 hours per week
  • Various shift patterns 
  • 06:00 till14:00
  • 11:30 till 19:30
  • 15:30 till 23:30
• 5 days out of 7 
• £12.71 per hour
• Free onsite parking
• 10% discount at Site Shop

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is OX10 6AA

Join Sodexo and take on a unique and rewarding Food Service Assistant role within a Ministry of Defence environment. Working alongside military personnel, you'll provide excellent customer service, support the delivery of food and beverage services, assist with a variety of events and functions, and contribute to the smooth running of an important operational setting.

This is more than just a hospitality role—it's an opportunity to be part of a team that makes a real difference every day. You'll work in a fast-paced, professional environment, ensuring customers receive a high standard of service while supporting those who serve. If you're passionate about hospitality, enjoy working with people, and thrive in a dynamic setting, we'd love to hear from you.

What you’ll do:

• Deliver excellent customer service by maintaining positive client and customer relationships, supporting food and beverage services, and assisting with events and functions when required.
• Maintain high standards of cleanliness, food safety, personal hygiene, and presentation, ensuring all work areas, dining facilities, and equipment are kept clean, safe, and compliant with company procedures.
• Support the efficient day-to-day operation of the department, including stock control, checking deliveries, handling cash and equipment responsibly, and reporting any discrepancies promptly.
• Follow all health, safety, and security procedures, including the correct use of equipment, machinery, cleaning products, PPE, and the reporting of accidents, near misses, defects, or faulty equipment.
• Take responsibility for personal development and teamwork by completing required training, participating in performance reviews, maintaining effective communication with colleagues and managers, and undertaking other reasonable duties as required.

What you bring:

• Previous experience in a catering, hospitality, food service, or mess environment, with a passion for delivering excellent customer service.
• Strong communication skills, with the ability to interact confidently and professionally with customers, colleagues, and stakeholders.
• A proactive and reliable team player who can work independently, use initiative, and adapt to a fast-paced environment.
• Excellent attention to detail, with a commitment to maintaining high standards of cleanliness, food safety, and service delivery.
• Knowledge of Health & Safety and Food Safety practices, along with basic IT skills (Microsoft Word, Excel, and Outlook) and the ability to identify and resolve day-to-day challenges effectively.

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid Volunteering Day

Join Sodexo as a Food Service Assistant and help create a welcoming dining experience by delivering excellent customer service and high-quality food and beverage support in a busy, professional environment!