Account Manager

Job Introduction

Account Manager – Facilities Management                                                                                                                 

Location: Dublin, Ireland – Multi-Site Location
Salary: €65,000 - €85,000
Contract: Full-time, Permanent

We're looking for a dynamic and commercially minded Account Manager to lead a portfolio of integrated facilities management services across multiple client sites in Ireland.

This is an exciting opportunity for an FM operations leader who combines strategic thinking, operational expertise, and commercial acumen with a genuine commitment to delivering outstanding workplace experiences and client satisfaction.

As Account Manager, you will be responsible for the successful delivery of integrated facilities management services across a diverse client portfolio. You'll act as a trusted partner to clients, ensuring operational excellence across hard and soft services while driving financial performance, compliance, service innovation, and continuous improvement. Working closely with operational teams, suppliers, commercial stakeholders, and clients, you'll ensure every site delivers safe, efficient, and customer-focused services.

What You'll Be Doing:

• Leading multi-site Facilities Management operations across Ireland, ensuring consistent service delivery and operational excellence.
• Managing and developing high-performing site teams across a range of FM disciplines, including soft services, maintenance, workplace services, and vendor management.
• Building strong client relationships and acting as a strategic partner to key stakeholders.
• Ensuring all contractual obligations, KPIs, and service level agreements are achieved and exceeded.
• Driving operational improvements, service innovation, and workplace experience initiatives.
• Managing commercial performance, including budgets, forecasting, cost control, labour optimisation, and contract profitability.
• Using operational and financial data to identify efficiencies, mitigate risks, and improve service delivery.
• Supporting mobilisations, contract renewals, service transformations, and business growth opportunities.
• Managing supplier and contractor performance to ensure quality, value, and compliance.
• Championing health & safety, regulatory compliance, sustainability initiatives, and environmental best practice.
• Leading continuous improvement programmes that enhance both client satisfaction and operational performance.

We're seeking an experienced FM professional who brings:

• Significant experience managing multi-site Facilities Management operations.
• A strong background in operational FM delivery, either within an outsourced service provider or client-side environment.
• Proven leadership experience managing diverse operational teams and subcontractor networks.
• Strong commercial and financial management skills, including budget and P&L responsibility.
• Experience managing complex client relationships and delivering against contractual KPIs and SLAs.
• Excellent stakeholder engagement, communication, and influencing skills.
• A track record of driving service improvement, operational efficiency, and customer satisfaction.
• Strong knowledge of health & safety legislation, compliance requirements, and risk management practices.
• An analytical and solution-focused approach with excellent problem-solving and decision-making capabilities.
• The ability to balance operational excellence, commercial performance, and client expectations in a fast-paced environment.

Why Sodexo?:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. 

Belong in a company and team that values you for you.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support 
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications