Events Supervisor

Package Description

We’re excited to announce our new partnership with Edinburgh Zoo a collaboration that brings together world-class wildlife conservation mission with Heritage Portfolio’s award-winning expertise in hospitality and events.   

Benefits:

•  Work in a unique venue
•  meal included with breaks
•  Free parking
•  Progression opportunities
• £13.22 per hour
• Employee Assistance program
• Mostly daytime shifts with occasional evening and night shifts
• Work-life balance
• Taxi available if working after midnight
• Company discounts
• Progression opportunities

Job Introduction

.We currently have an opportunity for casual Event Supervisor to join our amazing team. 

As an Event Supervisor, you will play a key role in delivering exceptional, food-driven experiences across a diverse portfolio of events. Supporting the Events Manager, you will lead front-of-house operations with confidence, ensuring every event is executed with precision.

This is a hands-on role for a passionate hospitality professional who thrives in fast-paced, high-end environments, with a strong focus on guest experience, attention to detail, and team leadership.

Main Responsibilities

• Lead and supervise front-of-house teams to deliver polished, professional, and engaging service
• Ensure the smooth and efficient running of events, from set-up through to service and breakdown
• Act as a central point of contact during live events, maintaining clear communication across teams
• Support the delivery of bespoke food and drink experiences, ensuring presentation and timing meet high standards
• Support Events Manager to conduct team briefings, delegate tasks, and motivate staff to achieve consistently excellent results
• Maintain compliance with food safety and health & safety
• Anticipate guest needs and resolve any issues with a calm, solutions-focused approach
• Work collaboratively with chefs, planners, and managers to ensure every detail is considered and delivered
• Uphold Heritage Portfolio standards, ensuring each event reflects a commitment to quality, creativity, and hospitality excellence

The Ideal Candidate

Skills & Experience

• Proven experience in events, catering, or hospitality supervision
• Strong leadership skills with the ability to inspire and guide teams under pressure
• Excellent organisational and multitasking abilities
• A passion for food, drink, and exceptional service delivery
• Outstanding communication and interpersonal skills
• A proactive, hands-on approach with strong attention to detail
• Flexibility to work evenings, weekends, and varied event schedules
• Knowledge of food hygiene and health & safety standards (training will be provided)

What We’re Looking For

• A natural host with a genuine passion for creating memorable guest experiences
• Someone who thrives in dynamic, high-profile event environments , with attention to detail
• A team player who leads by example and brings energy, professionalism, and creativity to every event

About The Company

Heritage Portfolio is the sub-segment of Sodexo Live! that produces outstanding catering and event services for our cultural destinations. These include exceptional “in-house” café services in some of Britain’s leading visitor attractions such as V&A Dundee, The Signet Library,  Portrait Gallery, private parties and dining, weddings and prestigious events.

Our mantra is “Never standing still” and as we grow and flourish in the world of bespoke events and venues, we remain true to our original ethos: to provide an amazing experience that goes beyond the remarkable food we serve. Therefore we are always looking for passionate, enthusiastic and motivated individuals to join our team and take pride in the work they deliver.