Retail Supervisor

Job Introduction

• 35 hours per week

• Monday to Friday. Shifts scheduled between the hours of 6:30am and 4:00pm on a Rota basis. However, flexibility may be required to cover evening and weekend working to meet business needs  
  

• £12.71 per hour 

• 10% discount on Costcutter shop on site

• Free car parking

• Reduced cost use of gym on site

• Subsidised food available on site

• Access to Historic Dockyard at FMSP Portsmouth

• Families Day and other special events on site

• Sodexo rewards and benefits

• Discounts at Sodexo partner brands

• You must a Full UK Driving Licence and be over 25 with two years of driving experience (due to insurance requirements) 

• Due to security requirements you must have been continuously resident in UK for last 3 years to apply for this position

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is PO1 3HH
 

Job Description:

Retail Supervisor - Sodexo – HM Naval Base, Portsmouth PO1 3HH

Based at the Home of the Royal Navy Fleet, this is a fantastic opportunity to join a Global Organisation with over 430,000 staff worldwide, as a Retail Supervisor. 

You'll play an integral role in supporting the running of 3 dynamic convenience stores on site, providing exceptional service to our Armed Forces personnel. Your leadership and customer-focused approach will help enhance the day-to-day lives of everyone you meet.

What you’ll do:

• Lead by example and inspire your team to complete all tasks efficiently and to the highest standard.
• Take charge of orders, stock management, keeping a close eye on deliveries and ensuring shelves are fully stocked.
• Supervise daily operations, manage team activities, including training.
• Be the go-to person for customer queries and support.
• Foster a positive and open-minded culture, driving new initiatives and creative ways of working within the store.
• Promote and support offers, discounts, and loyalty schemes to enhance the customer experience.
• Maintain a clean, safe, and well-organised store environment, adhering to Health and Safety standards.
• Confidently verify IDs for restricted items, ensuring compliance with store policies.
• Cooking basic food items (such as Sausage Rolls, Bacon Baps in an oven)

What you bring:

• Previous supervisory experience in retail or customer service, with a proven ability to support a team (Desirable).
• Previous experience of working in catering/retail operational role
• A hands-on approach and passion for delivering an outstanding customer experience.
• Ability to take the reins when the retail manager is away, showing initiative and confidence.
• Strong team-building skills, fostering a positive and collaborative environment.
• Experience with store openings and closures, and familiarity with key-holder responsibilities.
• A proactive mindset, ensuring both you and your team stay ahead of tasks and deliver the best service possible.
• You must a Full UK Driving Licence and be over 25 with two years of driving experience (due to insurance requirements)
• Due to security requirements you must have been continuously resident in UK for last 3 years to apply for this position

What we offer:

• On-the-job training with experienced professionals
• Fully funded apprenticeship qualifications
• Career development opportunities within Sodexo
• A friendly and supportive work environment
• Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
• Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
• Career Growth – Apprenticeships, learning tools, and development opportunities.
• Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications