Café Supervisor

Job Introduction

Café Supervisor

Spa Café | Fulham Pier, Craven Cottage, London
Salary £32,500 per year

We are looking for a confident and people focused Café Supervisor to lead the day to day operation of our spa café at Fulham Pier. This is a unique opportunity to join a wellness led hospitality environment where service is calm, personalised and centred around supporting member wellbeing.

Working closely with the Spa Manager, you will oversee service delivery, support the café assistant, and ensure every guest enjoys a seamless experience before and after treatments, training sessions and spa visits.

This is not a traditional café role. It sits within a premium spa environment and plays a key part in delivering a complete wellness journey.

What you will be doing

• Leading the daily operation of the spa café
• Supervising the preparation and presentation of smoothies, functional drinks and light dishes
• Supporting the delivery of pre and post treatment nutrition journeys
• Coaching the café assistant to deliver warm and knowledgeable service
• Building strong relationships with members and regular guests
• Promoting supplements, recovery products and wellness retail items
• Managing stock control and minimising waste
• Overseeing till operation and daily reconciliation
• Maintaining exceptional presentation and cleanliness standards
• Acting as the first point of contact for guest queries and feedback
• Supporting revenue performance through confident product recommendations
• Working closely with therapists, fitness coaches and reception teams to deliver a seamless guest journey

What we are looking for

• Experience in a supervisor or team leader role within hospitality
• Confidence working in a premium guest focused environment
• Strong food and beverage knowledge
• Interest in nutrition, wellness or healthy lifestyle products
• Experience with POS systems and cash handling
• Excellent communication and leadership skills
• Strong organisational ability and attention to detail
• Knowledge of food safety standards
• Barista or café preparation experience preferred

Experience within a spa, wellness café or members club environment would be an advantage but is not essential.

About The Company

Sodexo Live!

We’re Experience Makers. 
And go-getters, fanatic foodies, and community pillars. 

At Sodexo Live! build a career where ‘everyday’ is anything but normal. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we’ll give you all you need to thrive.

We Belong to a team that feels like family, ACT with purpose and be inclusive, Thrive in our career, while able to Be Live in the moment creating exceptional memories. 
 
After giving it all, you’ll return home knowing that you’ve played your part in creating a truly unforgettable moment. 
Because at Sodexo Live! we’re so much more.

 Be part of something greater

Why choose Sodexo Live! – 

At Sodexo Live! we believe in making every moment count, for the guests we serve and for our team members. We take pride in crafting exceptional events at the most prestigious venues on the planet, making every event a positive story worth telling. Whether at high-profile sports venues, cultural destinations, corporate events or once-in-a-lifetime social functions, you won’t just craft the moment… you’ll be immersed in the action. As part of the Sodexo Live! team, you belong to something greater. You bring people together and make a real impact in local communities through the power of shared experiences. You have the opportunity to gain the skills to thrive for a long-term career with a team that is inclusive and always ready to embrace the moment.

Globally Sodexo Live! contributes to the success of events such as Royal Ascot, the Tour de France, the Rugby World Cup and soon the Paris 2024 Games, and showcases exceptional venues such as the Eiffel Tower Restaurants, Bateaux Parisiens, Yachts de Paris, the Royal Academy of Arts in London, the Museo del Prado in Madrid, the Hard Rock Stadium, the Scottish National Gallery, and the Hollywood Bowl in Los Angeles. 

Other venues in the UK include Bateaux London, Fulham FC, the ACC Liverpool, and Edinburgh’s magnificent Signet Library.

Sodexo Live! is part of Sodexo which provides catering, facilities management, employee benefits and personal home services to 100 million consumers daily in 56 countries. At Sodexo we believe in the difference a day makes. That’s why we are proud to focus on people’s essential needs: we see them as key to improve the quality of life. We know that by focusing on the tangible, the real, the concrete improvements, day after day, for millions of people, we have a big impact not only on individuals but also on society and the planet. We believe it all starts with the everyday.