General Facilities Manager

Job Introduction

General Facilities Manager
 (Maternity Cover)
 

Contract length- 9-12 months 
Hours- 40 hours per week

Shift Pattern- Monday-Friday 09:00-17:00 (will need some flexibility to support when the business needs)

Salary- Up to 45k per annum + Sodexo rewards and benefits 

Location- Watford- WD18 8YE

Job Introduction

This is a great opportunity for an inspiring and hands-on General Services Manager to lead a dedicated, multi-service team at the prestigious Smith & Nephew Head Office and Academy.

At the heart of the site is Modern Recipe, a vibrant staff restaurant that also delivers hospitality to the Academy, welcoming surgeons from around the world. You will lead a close-knit team of 4 catering professionals, 6 cleaning operatives, and 2 receptionists, driving high standards, strong team culture, and a seamless hospitality-led experience across the site.

Key Responsibilities

• Full management of all Sodexo-delivered services on site, ensuring compliance with all legislative and regulatory requirements
• Accountable leadership of Sodexo employees, including engagement, performance management, training, and development
• Delivery and oversight of Health & Safety and Food Safety training
• Robust contractor control and compliance management
• Proactive problem-solving and agile response to client business changes
• Strong partnership working with the client to maintain a high-end hospitality environment
• Financial oversight, budget management, and commercial awareness
• Driving continuous improvement across all service lines

Required Competencies

• Minimum 2 years’ experience in a facilities or services management role
• Strong facilities management capability
• Resilience and ability to perform in a high-expectation environment
• Collaborative leadership style with the ability to work effectively with others
• Results-oriented mindset
• Financial and business awareness
• Strong analytical and decision-making skills
• Commitment to continuous improvement
   

Qualifications and Skills

• IOSH Managing Safely (or equivalent Health & Safety qualification)
• Food Safety / Food Handlers qualification – Supervisor level or above
• Proven experience managing multi-service teams
• Strong communication and stakeholder management skills
• Ability to deliver high standards of hospitality within a corporate environment

Why Join Sodexo?

This is an opportunity to lead services at a prestigious global medical technology organisation where hospitality excellence directly supports world-class surgical education. You will have the autonomy to shape service delivery, lead a committed team, and make a measurable impact during a key period for the business.

If you are a proactive, resilient, and commercially aware services leader ready for your next challenge, we would love to hear from you.