Casual -Floor Captain

Job Introduction

• £14.00 per hour

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is SW1P 3AZ

Job Introduction

Join Sodexo as a Floor Captain in London and play a key role in delivering a seamless, high-quality workplace experience. This role is ideal for a confident, customer-focused professional who enjoys leading by example, supporting teams on the floor, and ensuring service standards, safety, and client expectations are consistently met in a fast-paced, professional environment

Key Responsibilities:

• Act as the first point of contact for building occupants and provide reception cover as required
• Open and close the office as per rota and support inductions for new users
• Ensure floor areas comply with health, safety, environmental, and site guidelines
• Monitor building services and equipment, reporting faults to the relevant service partners
• Manage workplace supplies, including coffee points, stationery hubs, and multi-functional devices
• Support deliveries, meeting room bookings, client communications, and provide a high standard of hospitality service

What We’re Looking For:

• Proven customer service or host experience within prestigious or blue-chip environments
• Experience delivering multi-skilled services while meeting individual customer needs and service levels
• Relevant training and experience to work in line with legislative and statutory requirements
• Confident communicator who can handle feedback professionally and challenge ideas when needed
• Highly organised, proactive, and able to multi-task, prioritise, and work independently or as part of a team
• Reliable, detail-focused, flexible, and hands-on with a can-do attitude and strong commitment to service excellence

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Excited to grow with a team that values you? Don’t wait—apply today, and let’s build something amazing together