Area Supervisor

Job Introduction

Job Description

Healthy outcomes start with positive patient experiences.

• Various Hours / 4 on 4 off working pattern / 16:00-22:00 & 07:30-17:30
• £14.03 per hour
• Blue Light Card 
• Holidays
• Location is CDC Hanley

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is: ST15NQ

Please take the time to read the attached job description

Job Introduction

Make a Difference Every Day

Join a role where your work truly matters. As a Area Supervisor at CDC Hanley, you will be responsible for the day-to-day supervision of Portering and Domestic staff, ensuring high standards of service delivery and professional conduct at all times. The role focuses on monitoring performance, maintaining compliance with Trust and Sodexo policies and procedures, and supporting staff to meet required service standards. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What You’ll Do:

• Manage staffing rosters across all service functions, ensuring adequate cover (including weekends) and service standards
• Oversee waste management and disposal operations, ensuring compliance, efficiency, and professional presentation
• Coordinate distribution runs and manage on-site cage segregation in line with operational requirements
• Respond effectively to emergencies, major incidents, and unexpected service disruptions
• Lead, train, induct, and appraise staff, identifying training needs and maintaining high engagement levels
• Monitor attendance, manage payroll inputs, and conduct return-to-work interviews in line with policy
• Address performance, conduct, and behavioural issues in accordance with company procedures
• Build strong working relationships while ensuring compliance with management systems, health, safety, and welfare standards

What You’ll Bring:

• Be flexible in their approach, willing to ‘go the extra mile’ to ensure patient care and CDC standards are maintained at all time.
• Supervisory experience essential
• Ability to learn and use different IT systems
• Understanding of Health and Safety requirements and legislations
• Ability to work under pressure
• Be able to work as part of a team
• To act on their own initiative and adapt quickly to change
• Understanding of confidentiality constraints and sensitivities
• Understanding of Customer Care
• Ability to listen and have good communication skills
• Adaptable and self-motivated 
• Emotional Resilience

What we offer: 

Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.

We may close this advert early if we receive a high number of applications — so don’t wait!

About Sodexo 

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. 

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.