Training Officer

Job Introduction

Training Officer

Location: Ipswich & Colchester Hospitals (with travel across the contract as required)

Hours: 40 hours per week

Salary: £30,000 – £32,000 per annum

Contract: Permanent

About the Role

We are seeking a dedicated Training Officer to deliver high-quality learning and development activities for Sodexo staff across Ipswich and Colchester Hospitals. This role plays a key part in ensuring all training is compliant with internal policies, client agreements, and statutory requirements, while supporting operational excellence and a strong Health & Safety culture.

Reporting to the Learning & Development Manager, you will facilitate engaging training sessions, manage training administration, and provide accurate management information to support contractual KPIs.

Key Responsibilities

• Deliver statutory, mandatory, and operational training in line with Sodexo policy and Schedule 20 of the project agreement
• Facilitate engaging and interactive training sessions both face-to-face and virtually
• Coordinate and administer training programmes, including scheduling, venues, and attendance
• Maintain accurate training records and provide timely management information
• Support training needs analysis and the development of learning solutions
• Evaluate training effectiveness and support continuous improvement
• Promote and embed a Zero Harm Health & Safety mindset in all training activities
• Build effective working relationships with site teams, clients, and external partners
• Ensure all training materials remain current and compliant using standardised templates

Key Performance Indicators

• Statutory and mandatory training compliance above 95%
• Accurate and timely reporting against agreed formats
• Delivery of effective learning solutions aligned to business needs
• Compliance with Schedule 20 and company standards

About You

 Essential:

• Experience delivering training or learning and development services
• Strong communication skills with the ability to engage stakeholders at all levels
• Experience working to strict KPIs and contractual requirements
• GCSEs, A Levels, or equivalent relevant experience
• Ability to influence performance at peer level

Desirable:

• CIPD Level 3 or equivalent qualification in Learning & Development
• Experience supporting a multi-service environment
• Coaching and facilitation experience
• Experience supporting training function development or staff mobilisation

What we offer:

 Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

Unlimited access to an online platform offering mental health and wellbeing support.

Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.

Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.

The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.

Money Insights and financial benefits via the Salary Finance Platform.

Save for your future by becoming a member of the Sodexo Retirement Plan

A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo

Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.

Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.

Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.

Flexible and dynamic work environment 

Competitive compensation 

Full training and full protective uniform supplied.

Ready to be part of something greater? Apply today! Career progression for the caring profession.

Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications

About Sodexo 

 At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. 

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.