Staffing and Training Manager

Job Introduction

Staffing & Training Manager – Iconic Edinburgh Venue

Location: Iconic Edinburgh venue
Employer: Heritage Portfolio (Sodexo Live!)
Contract: Full-time

Join the team behind one of Scotland’s most iconic visitor attractions and help us deliver unforgettable experiences.

We’re looking for a Staffing & Training Manager to lead workforce planning, recruitment, and training for our vibrant food and beverage operations at this exciting Edinburgh Venue. This is a unique opportunity to shape a service culture that champions excellence, sustainability, and conservation values.

Why this role matters

This Venue is more than a visitor attraction – it’s a living classroom and a hub for conservation. Our catering offer is designed to feed natural curiosity, and we need an exceptional people leader to ensure our teams deliver service that matches this vision.

As Staffing & Training Manager, you’ll:

• Plan and allocate staff across restaurants, cafés, kiosks, and events spaces.
• Lead recruitment and onboarding, building diverse talent pipelines and engaging with local communities.
• Design and deliver training programmes that embed service excellence and sustainability.
• Champion development and succession planning, creating career pathways and reducing reliance on agency staff.
• Drive compliance and standards, ensuring health & safety, right-to-work, and training requirements are met.

What we’re looking for

• Experience in staffing, recruitment, and training within hospitality, events, or visitor attractions.
• Strong organisational and leadership skills.
• Ability to thrive in a fast-paced, seasonal environment.
• Passion for people development, sustainability, and creating memorable visitor experiences.

 What’s in it for you

• Be part of a mission-led partnership with our venue, supporting conservation and community impact.
• Access to Heritage Portfolio’s Training Academy, apprenticeships, and career development programmes.
• A role that combines strategy and creativity, with the chance to shape service culture at one of Scotland’s most loved destinations.
• Competitive salary, benefits, and flexible working options.

 Ready to lead the herd?
 Apply now and help us create a team that delivers exceptional hospitality while supporting our venues mission to protect, value, and love nature.