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Accommodation and Helpdesk Manager
Job Reference SDX/TP/1964195/147527
Job Introduction
- 40 hours per week
- Monday to Friday 8am to 5pm. However, flexibility may be required to cover evening and weekend working to meet business needs
- £29000 to £30000 per annum
- 10% discount on Costcutter shop on site
- Free car parking
- Reduced cost use of gym on site
- Access to Historic Dockyard at FMSP Portsmouth
- Sodexo rewards and benefits
Job Introduction
Sodexo believes that government agencies should foster an environment of respect, operating with efficiency and effectiveness to promote productivity. We prioritize employee well-being and play a vital role in fostering stronger communities.
Working at the Home of the Royal Navy Fleet, this is a unique opportunity to join a Global Organisation with over 430,000 staff worldwide, and support our Armed Services Personnel as an Accommodation Services & Helpdesk Manager at HMNB Portsmouth, PO1 4QT
What you’ll do:
- Line manage all staff within department (Circa 14 staff across accommodation reception and helpdesk)
- Organise and maintain rota to ensure 24/7 staffing service delivery to accommodation reception
- Ensure effective communication with line manager, team, customer and client organisation
- Build customer relationships on site
- Have full knowledge of any electronic operating systems
- Carry out learning and development/ disciplinary and capability activities with direct reports
- Ensure all direct reports are compliant in their job role
What you bring:
- Previous experience of working as team leader/supervisor/manager
- Working knowledge of MS Office (Word, Excel and Outlook) and database software experience
- Customer services skills
- Attention to detail and adherence to standards
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
- Mental health & wellbeing support
- Employee Assistance Programme for personal, legal, and financial advice
- 24/7 virtual GP & lifestyle rewards
- Discounts for you & family
- Financial tools & retirement plan
- Cycle to Work & Paid volunteering day
Ready to be part of something greater? Apply today!
