Training Officer

Job Introduction

Job Description

Healthy outcomes start with positive patient experiences.

• 40 Hours / Monday to Friday / 8am till 4:30pm
• £14.03 per hour
• Uniform / Blue Light Card / Perks 
• Holidays
• Location is Royal Stoke Hospital

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Please take the time to read the attached job description

Job Introduction

Healthy outcomes start with positive patient experiences.

We are seeking a dedicated Training Officer at Sodexo, Royal Stoke Hospital to support the delivery of training and development activities for Sodexo staff on site. This role plays a key part in aligning all learning initiatives with both internal policies and client agreements, ensuring our workforce is skilled, compliant, and continually improving. The successful candidate will also be responsible for providing accurate and timely management information in agreed formats and within set deadlines, while actively supporting the delivery of Health and Safety initiatives across the site.

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What You’ll Do:

• Ensure Sodexo personnel receive required learning and development as per Schedule 14 of the project agreement and internal policy.
• Deliver training sessions both in-person and virtually, ensuring content meets Sodexo policy and project agreement standards.
• Coordinate training administration, including scheduling, venue booking, and participant registration.
• Maintain accurate records of all learning activities and provide reports within agreed timescales and formats.
• Assist the L&D Manager with developing training solutions from needs analysis and evaluating program effectiveness.
• Support Health & Safety by promoting a Zero Harm Mindset in all training delivery.
• Ensure all training materials are up-to-date and standardized as per Sodexo guidelines.
• Foster professional relationships with the site team, clients, and external agencies.
• Any other duties as deemed specific to the training officer role by the L&D Manager

What You Bring:

Essential:

• Previous experience of providing a training and/or learning and development service.
• Ability to communicate effectively to other people across all levels in an organisation.
• Experience influencing performance at peer level. 
• GCSE and/or A level and/or equivalent experience as a training officer
• Experience in delivering to strict KPIs and contract.

Desirable:

• Accredited qualification in training and or learning and development, CIPD level 3.
• Proven track record of supporting a multi-service learning and development support service.
• Experience in supporting the mobilisation of staff.
• Experience in facilitation techniques including coaching.
• Experience of supporting the developing a training function

What we offer: 

Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.

We may close this advert early if we receive a high number of applications — so don’t wait! 

About Sodexo 

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. 

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.