Domestic Coordinators - Healthcare

Job Introduction

Career progression for the caring profession.

As a Domestic Coordinator based at Wythenshawe Hospital, you are passionate about driving excellence in service delivery, making a significant impact on patient satisfaction and overall client experience. Your role is pivotal in ensuring that the level and standard of domestic cleaning services achieves patient and client expectations, creating a positive and comfortable environment for everyone.

At Sodexo, we are dedicated to delivering quality services that improve the daily lives of patients, staff, and visitors in healthcare environments. We are currently seeking 3 Domestic Coordinators to join our team at Wythenshawe Hospital. These roles are highly rewarding and critical in ensuring the smooth operation of our Domestic Services department by managing workforce planning, payroll, and compliance effectively. If you are an experienced Domestic Supervisor or Domestic Team Leader with a background in Domestic Services and strong computer skills, we would love to hear from you!

As this is a busy hospital environment open every day 365 days per year, the ability to work one of the following shift patterns is required: Mon – Fri 6.30am to 3pm or 12.30 to 9pm, we also have a predominately weekend cover requirement for Saturdays and Sundays 6.30am to 8pm with flexibility to work Monday and Fridays.

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What you'll do:

• Maintain Workforce Systems: Efficiently manage the Kronos time and attendance system, ensuring accurate tracking of absences, holiday entitlements, and shift patterns.
• Payroll Coordination: Accurately collate and report payroll variation information, working closely with the payroll team to resolve queries.
• Absence & Trend Analysis: Monitor, analyse, and report on absence patterns, highlighting trends and escalating concerns where necessary.
• Operational Support: Ensure sufficient staffing levels to meet operational demands while adhering to budgetary constraints.
• Training Records Management: Manage and update training records on the Curriculum Great tracker, ensuring all data is accurate and timely.
• Process Improvement: Identify and implement process improvements for operational efficiency.

For a full list of responsibilities please view the attached job description

What you bring:

Essential

• Experience within a busy domestic operational environment.       
• Pro-active approach to compliance and a can do attitude.             
• Excellent interpersonal and communication skills with the ability to relate to all levels within Sodexo       
• Positive approach to learning in role and identifying own training needs as appropriate.    
• Excellent time management and organisational skills to deliver effective service in a demanding environment with the ability to work to tight deadlines. 
• Computer literacy and confidence  

Desirable  

• Knowledge of time and attendance systems, Kronos time management system, UDC Payroll input.
• Kronos Superuser status
• Work with and around Excel and word documents.

What we offer:  

You will be rewarded with a salary of £27,000pa and access to a range of benefits, including employer pension contribution, and life assurance – 1 x annual salary.  

• A flexible and dynamic work environment, fostering work-life balance.
• Competitive compensation, recognizing your valuable contributions.
• Access to ongoing training and development programs, empowering you to grow professionally.
• Countless opportunities to grow within the company, supporting your career progression.  

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!

For more information on all the great benefits Sodexo offer to support you and your loved ones, check out the attached Benefits Guide at the bottom of this advert!  

Ready to be part of something greater? Apply today!  

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.