Fan Zone Manager

Job Introduction

Sodexo Live! have a fantastic opportunity for a Fan Zone Manager to join and work alongside our first-class team at American Express Stadium, home to Brighton & Hove Albion Football Club!

Sodexo Live! support with the hospitality at Brighton & Hove Albion Football Club both on Match Days and for Events; this is an exciting time to join us as plans for the opening of the brand-new Fan Zone progress!

In this exciting diverse role, your focus will be to oversee the day-to-day operation of the Fan Zone; you’ll collaborate closely with various departments to deliver an outstanding experience to fans and guests, ensuring that service meets Sodexo Live’s high standards. 

The successful candidate will drive operational excellence, lead a team to consistently deliver high-quality food and beverage service, and ensure an inclusive, supportive environment for all. If you're a dynamic leader with a drive for delivering unforgettable fan experiences, this opportunity could be perfect for you. We’re seeking someone enthusiastic about cultivating an incredible environment and vibrant atmosphere in this fantastic space.

Join us in bringing Sodexo Live’s values to life and fostering a vibrant stadium experience!

This is an amazing opportunity to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

When you join Sodexo Live! you truly belong, you will have the opportunity to thrive with career and learning opportunities available across the organisation - we can’t wait for you to join us!

What you'll do:

• Manage Fan Zone operations, including staffing, stock, and recruitment, to meet performance standards and optimize fan satisfaction.
• Ensure food and beverage services maintain the highest quality on match days.
• Implement improvements and innovations to enhance the Fan Zone experience, supporting Sodexo's commitment to excellence.
• Uphold company standards and comply with health, safety, and hygiene regulations.
• Develop and motivate a team, facilitating training and development for professional growth.
• Foster positive client relationships and collaborate with team members across departments to drive success.

For a full list of responsibilities please view the attached job description

What you bring:

Essential  

• Ability to achieve and set standards and to work to budget.
• Good interpersonal skills and ability to communicate effectively with customers, clients and staff. 
• Excellent time management and organisational skills
• Ability to work well under pressure.
• Previous experience of managing a team of minimum 10 people 

Desirable  

• Industry acumen and knowledge of catering developments & innovations 
• Previous Venue Management experience
• Knowledge of Sodexo IT Systems (or equivalent on line systems)

What we offer:

You will be rewarded with a salary of £35,000pa and access to a range of benefits, including a performance-related bonus, employer pension contribution, and life assurance – 1 x annual salary.

• A flexible and dynamic work environment, fostering work-life balance.
• Competitive compensation, recognizing your valuable contributions.
• Access to ongoing training and development programs, empowering you to grow professionally.
• Countless opportunities to grow within the company, supporting your career progression.   

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!

For more information on all the great benefits Sodexo offer to support you and your loved ones, check out the attached Benefits Guide at the bottom of this advert!

Ready to be part of something greater? Apply today!

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.