Administrator - Healthcare

Job Introduction

A role where you can learn, grow, develop and thrive.

Are you passionate about growing a career in Learning & Development or Health & Safety? Do you thrive in a role where you can make a tangible impact on employee engagement, compliance, and professional growth? If so, we invite you to consider this pivotal role as Site Administrator at Sodexo, located at Royal Stoke University Hospital.

This position offers an ideal entry point for an experienced Administrator into Learning & Development (L&D) and Health & Safety (H&S), with structured support from experienced managers and a direct path for professional growth. As the Site Administrator, you'll play a key role in supporting both L&D and H&S functions. You'll work closely with our L&D and H&S Managers to coordinate impactful training programs, support essential compliance initiatives, and foster a safe and growth-focused environment.

This is a great opportunity for an enthusiastic and driven individual who is eager to build a career in Learning & Development or Health & Safety. Strong Excel and spreadsheet skills are essential, as you’ll be managing complex trackers, reporting, and analysis to ensure accuracy and compliance across key projects. We’re looking for someone with a proactive mindset, high attention to detail, and the ability to handle sensitive data with complete confidentiality. Excellent communication skills are a must, as you’ll need to prepare reports that meet external scrutiny standards. The ideal candidate is highly organized, people-oriented, and comfortable working independently to deliver results on tight deadlines. If you're ready to join a dynamic environment where you can grow professionally and make an impact, this could be the role for you.

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What you'll do:

• Coordinate training sessions, workshops, and seminars, working with internal and external trainers, facilitators, and venues.
• Maintain and update the Learning Management System by adding new courses, managing user accounts, and tracking training records; provide technical support to employees as needed.
• Monitor and report on training completion and compliance statistics, keeping accurate records of attendance, certifications, and evaluations.
• Generate and present reports on training activities, participation rates, and outcomes to support management review and decision-making.
• Develop, manage, and update various trackers, including those for accidents, near-misses, COVID reports, and key H&S compliance metrics.
• Handle sensitive information with discretion, ensuring compliance with GDPR and confidentiality policies across all documentation and processes.
• Gather, validate, and submit accurate accident investigation reports, COVID reports, and H&S documentation within required timelines.
• Assist the wider team by answering calls, handling enquiries, and managing general administrative tasks, including ordering supplies and maintaining organized files.

For a full list of responsibilities please view the attached job description

What you bring:

Essential:

• Good communication skills and the ability to prepare written reports to withstand external scrutiny.
• People oriented and results driven.
• Proficient user of Microsoft Office or related software
• Possess a high level of confidentiality.
• Good organisational skills and the ability to prioritise own workload and to work to strict deadlines.
• Experience of working without direct supervision
• High attention to detail and a high level of accuracy
• Excellent organisational and time management skills.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft office suite (Word, Excel, PowerPoint).
• Detail orientated with a focus on accuracy and compliance.
• Ability to work independently and as part of a team.
• High level of confidentiality and professionalism
• Proactive and resourceful in problem solving.
• A passion for L&D
• Ability to interact with employees at all levels of the organisation as well as external providers.

What we offer:

You will be rewarded with a salary of up to £26,000pa and access to a range of benefits, including employer pension contribution, and life assurance – 1 x annual salary.

• A flexible and dynamic work environment, fostering work-life balance.
• Competitive compensation, recognizing your valuable contributions.
• Access to ongoing training and development programs, empowering you to grow professionally.
• Countless opportunities to grow within the company, supporting your career progression.

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!

For more information on all the great benefits Sodexo offer to support you and your loved ones, check out the attached Benefits Guide at the bottom of this advert!

Ready to be part of something greater? Apply today!