Store Manager / Retail Manager

Job Introduction

Sodexo Defence is committed to enhancing the daily lives of the RAF community, and our Costcutter store on base at RAF Benson plays a key role in that mission. We are looking for a dedicated and results-oriented Store Manager to lead our team, ensuring an outstanding experience for all customers and helping us deliver essential services with excellence.

As Store Manager, you’ll take full responsibility for the store’s operational and financial success. You will actively control all costs, including labour and expenses, in line with budget expectations, while maintaining optimal stock levels, cash, and local credit in accordance with establishment targets. With a focus on safety and quality, you’ll ensure all equipment is well-maintained and safe to use, immediately reporting any issues to management and overseeing prompt rectification.

Your leadership will drive a culture of compliance and accountability, ensuring the team adheres to cash handling, security protocols, and stock control procedures. You will manage product availability to minimize wastage and maximize profitability while also displaying correct pricing and identifying new opportunities for savings, sales, and increased profitability. Through attentive management, you’ll foster an environment that prioritizes safety and high standards, from health and safety measures to financial procedures.

Building and maintaining strong client and customer relationships will be central to your role, making you the first point of contact for customers. Your approach to customer service will be professional, efficient, and courteous, resolving any queries or concerns with ease. You will also play a pivotal role in developing team members, delivering training as needed, and ensuring everyone upholds the high standards expected at Sodexo.

This is a dynamic role, offering opportunities for you to continually enhance your own skills and knowledge while contributing to the success of our RAF Halton operations. If you’re ready to lead with passion, drive performance through impactful service, and support a vibrant community, we invite you to apply.

Package Description

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Flexible and dynamic work environment
• Access to ongoing training and development programs
• Countless opportunities to grow within the company
• Full training provided
• Health and wellbeing incentives
• Reward and Recognition schemes 
• Flexible working considered
• Volunteering days 
• Cycle to work scheme
• Life Assurance 
• Free meals and free parking on site

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

All offers are subject to full security clearance checks

Ready to be part of something greater? Apply today!