Greggs Store Manager

Job Introduction

Are you passionate about leading a team to deliver outstanding customer service in a fast-paced retail and catering environment? If you thrive in hands-on roles, have a knack for problem-solving, and love empowering a team to exceed expectations, this might be the perfect opportunity for you.

As a Greggs Shop Manager at UWE Bristol, you’ll lead by example, ensuring operational excellence while developing a high-performing team. Your role will be centred around creating an inviting, efficient, and customer-focused shop experience by adhering to Greggs' core values and operational standards. You'll manage a young and enthusiastic team who are eager to learn and develop, and you’ll play a pivotal role in mentoring and scheduling them effectively. The position offers you the chance to lead confidently, inspire resilience, and manage day-to-day operations, including rostering in a way that balances your team members' availability.

Why Join Us?

• Flexible Monday to Friday schedule with occasional weekend shifts (overtime paid)
• Generous holiday break: two weeks off during Christmas   
• Career development opportunities to help you grow into management within Sodexo
• Engaging, team-oriented environment where your ideas are valued, and your leadership makes a difference  

Bring your catering expertise, customer-focused attitude, and readiness to lead in a role where every day brings new challenges and rewarding achievements. Join us to make a real impact from January 2025!

What you’ll do:

• Deliver a fast and friendly customer service by putting the customer at the centre of all store operations
• Develop a high performing team focused on delivering a fast & friendly customer experience
• Achieve consistently high standards to meet customers’ expectations
• Deliver relevant added-value to customers to increase sales
• Maximise profit through effective cost control

For a full list of responsibilities please view the attached job description

What you bring:

• Proven experience of leading a team within a service environment
• Proven experience of managing operations within a catering service
• Ability to communicate effectively with team members and line manager
• Experience of delivering relevant training, using company guidelines
• Understanding of relevant Health & Safety, Employment and other legislative requirements
• Experience of implementation and adherence to HACCP
• Experience dealing with branded outlets is desirable
• Strong attention to detail and adherence to standards
• Proven IT skills
• Ability to deal with stressful situations with a flexible approach to the role
• Analyse problems, develop opportunities and implement innovative solution

What we offer: 

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Mental Health Support: Unlimited access to an online platform for mental health and wellbeing.
• Employee Assistance: Access to support for everyday challenges, including legal and financial advice.
• Health & Wellbeing App: Enjoy a free app with rewards for healthy living, plus 24/7 virtual GP access.
• Discounts & Financial Benefits: Exclusive deals through the Sodexo Discounts Scheme, alongside insights and savings via the Salary Finance Platform.
• Retirement Planning: Join the Sodexo Retirement Plan to secure your future.
• Death in Service Benefit: Protection for your loved ones in the event of your passing while employed.
• Career Development: Opportunities for growth through a variety of learning and development tools.
• Cycle to Work Scheme: Promote a healthier lifestyle while helping the environment.
• Volunteering Opportunities: Engage in meaningful community support initiatives.
• Flexible Work Environment: Enjoy a dynamic workplace with competitive compensation.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.