Kitchen Supervisor

Job Introduction

Feed our customers and we’ll fuel your career.

As a Kitchen Supervisor based on site at Birmingham Children's Hospital, you will play a key role in delivering a high-quality catering service for patients, staff, and visitors. Working closely with the Patient Services and Retail Managers, you’ll ensure efficient meal preparation and timely service, with a strong focus on food safety, hygiene, and customer care. Your role involves overseeing food presentation, supporting the meal delivery process, ensuring compliance with health and safety standards, and fostering strong working relationships with the ward-based teams, all to enhance the overall patient and visitor experience.

This is a busy hospital environment open every day 365 days per year. It’s an opportunity to work within an industry that makes a real difference; at Sodexo, we provide exceptional opportunities for your growth and development!

This really is a highly rewarding environment to work in; you will ooze passion to deliver exceptional customer service that builds valuable long-term relationships with colleagues, customers, and clients.  You’ll be an inspirational leader who loves getting the best from your team and supporting them to be the best they can be.

We are seeking a skilled individual to oversee food production, manage finance-related duties, and ensure health and safety compliance. This role requires solid kitchen experience, ideally suited for someone with a background in food preparation and qualifications in food safety. A chef’s background would be highly beneficial.

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What you'll do:

• Operational: Ensure high standards in cooking, presentation, and service; stock meal trolleys fully; coordinate with staff on dish specifics, portion sizes, and allergen management; assist with retail tasks as needed.
• Delivery: Oversee timely dispatch and arrival of meal trolleys to wards.
• Service: Conduct spot checks and audits on meal delivery standards, step in as catering assistant when required, build rapport with ward teams, and address minor complaints, relaying feedback to the Patient Services Manager.
• Documentation: Complete and maintain accurate records for temperature, patient counts, portion control, wastage, stock, and end-of-day checks.
• Cleaning: Adhere to kitchen cleaning schedules and conduct regular hygiene inspections.
• General Maintenance and Staffing: Report maintenance needs, ensure staff rotas are complete, manage sick leave paperwork, monitor staff performance, identify training needs, attend team meetings, and hold team huddles.
• Training & Compliance: Complete required food safety and health training, stay updated on legislation, and follow food safety and health standards at all times.  

For a full list of responsibilities please view the attached job description

What you bring:

Essential:

• Literate & Numerate.
• Good interpersonal skills and ability to communicate effectively with customers, clients and staff.
• Ability to work well under pressure.
• Ability to achieve performance criteria, with particular regard to food safety and hygiene.
• Positive approach to learning in role.
• Self-motivated.
• Able to use own initiative.
• Ability to work effectively as part of a team.
• Flexible approach to role.

 Desirable 

• Level 3 Food Safety certificate
• Previous supervisory experience

What we offer:

£27,352pa + excellent benefits package

Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:

• Conveniently located with excellent access by public transport
• Subsidised lunches
• Discounted parking rates
• A flexible and dynamic work environment, fostering work-life balance.
• Competitive compensation, recognizing your valuable contributions.
• Access to ongoing training and development programs, empowering you to grow professionally.
• Countless opportunities to grow within the company, supporting your career progression.

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!

Ready to be part of something greater? Apply today!

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.