Head of Estates - Healthcare Hard FM

Job Introduction

Operational excellence begins with you.

If your managerial background includes PFI and Healthcare experience and you’re looking for your next challenge, then this could be the role for you.

As Head of Estates for Sodexo, you will lead the front-line management team responsible for delivering high-quality FM services at Stoke Mandeville Hospital through our PFI contract. This role involves overseeing planned preventative maintenance, reactive services, and resource management to ensure that client needs are met while adhering to strict service level agreements (SLAs). You will play a key role in driving continuous improvement and optimising financial performance within agreed budgets.

This is an exciting opportunity to work at the heart of facilities management in a dynamic and rewarding environment. You will collaborate with NHS Trust stakeholders and external service partners to deliver seamless hard services, ensuring compliance with statutory and contractual obligations. In this role, you will be a leader of people, motivating your team and fostering strong relationships with key stakeholders to support Sodexo's vision of quality service delivery and innovation.

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What you'll do:

• Manage the day-to-day delivery of hard FM services, including planned and reactive maintenance.
• Lead and develop a team including finance assistants, helpdesk operatives, and maintenance supervisors.
• Foster strong relationships with NHS Trust representatives and service partners.
• Ensure all services comply with health, safety, and statutory regulations.
• Achieve financial targets by optimising resources and minimising unavailability penalties.
• Attend stakeholder meetings to monitor service delivery and drive improvements.
• Ensure the site team always represents Sodexo in a professional and courteous manner.

For a full list of responsibilities please view the attached job description

What you bring:

Essential:

• Previous experience managing FM Contracts and influencing change where required, along with customer facing attitude and excellent team building / people management skills.
• Experience in coaching and influence teams.
• Services management experience of people and commercial issues
• Must satisfy a DBS check and health check.
• Good communication skills with the mental agility to ‘think on feet’ and provide convincing practical solutions.
• Good people-management skills
• Strong analytical skills with a strong bias towards P&L financial management
• Intelligent approach to performance monitoring including relevant experience.
• Well-developed co-ordination skills
• Proficient IT skills, including Excel, Word & Microsoft office.
• Experience of working to ISO 9001 or similar quality system
• Available to respond to out of normal hours emergency situations.

Desirable

• Professional Member of BIFM
• Qualified to ONC/HNC standard in Mechanical or Electrical Engineering/Building Services or Building
• Preferably NEBOSH Qualified
• Previous experience within the PFI arena

What we offer:

You will be rewarded with a salary of c£65,000pa and access to a range of benefits, including a performance-related bonus, employer pension contribution, and life assurance – 1 x annual salary.

• Flexible benefits fund of £1,300 to utilise across an array of benefits.
• A flexible and dynamic work environment, fostering work-life balance.
• Competitive compensation, recognizing your valuable contributions.
• Access to ongoing training and development programs, empowering you to grow professionally.
• Countless opportunities to grow within the company, supporting your career progression.

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!

For more information on all the great benefits Sodexo offer to support you and your loved ones, check out the attached Benefits Guide at the bottom of this advert!

Ready to be part of something greater? Apply today!

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.