Lounge Assistant Manager

Package Description

• 40 Hours a week
• £17 an Hour 
• 5 on 2 of ( required to work on weekends )
• Shift work pattern  5 on 2 of ( required to work on weekends )
• Start date: immediate start.
• Many employee benefits, rewards and recognition.

Job Introduction

About the Role

Lounge Manager Assistant at American Express Centurion lounge Terminal 3 Departures

We’re experience makers.

And food fanatics.

And we’re hiring.

Every ingredient, every moment, and every venue is another opportunity to make memories for guests around the world. Work alongside a team of creators that delivers the best of the local culinary culture. At Sodexo Live! you get to serve-up unforgettable experiences every single day. 

Be part of something greater.

Do you have a passion for people? Would your ideal job be working in an exciting, lively environment at an airport? If so, we have a fantastic opportunity to join us at American Express Centurion lounge Heathrow Terminal 3 Departures.

With customer service at the heart of what you do, you’ll be the first friendly face our visitors will see, and you’ll set the tone for each guest’s experience.

You’ll bring our service to life, by engaging with guests, creating a memorable pre-flight experience. You’ll play your part in getting the world moving again and brining families together!

We maintain the highest of standards and, with your help, we’ll be ensuring that all our services are delivered with care, flair and of course, a winning smile!

You must be able to provide 5 years working history and 5 years address.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.

Main Responsibilities

• Work with a team of Supervisors , to ensure the smooth, efficient and effective catering service in Amex Centurion Lounge.  In addition to act as cover for the General Manager in his/her absence.
• Support the General Manager in the day to day management of the Catering Teams – compiling rotas and updating staffing schedules to ensure efficient resource allocation.
• To ensure the daily food safety and allergen paperwork is completed to the required standard and to report/take action on shortfalls.
• Support General manager on planning and delivering high standard of facilities management.   
• Ensure all new catering & front of house staff are inducted and provided with comprehensive on the job training.
• To support and manage all aspects of production and presentation of service, having regard for delivering high standards of health and safety, hygiene, nutritional value and allergen control and ensure non-compliance is reported.

The Ideal Candidate

• A recognised food hygiene qualification.
• Knowledge of volume catering
• Clear understanding of Health and Safety legislation
• Clear understanding of Food Hygiene legislation
• Ability to supervise and develop junior members of the catering team
• A strong background in staff management and a thorough understanding of conducting investigations and performance management.

About The Company

Sodexo Live!
We’re Experience Makers. 
And go-getters, fanatic foodies, and community pillars. 

At Sodexo Live! build a career where ‘everyday’ is anything but normal. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we’ll give you all you need to thrive.
We Belong to a team that feels like family, ACT with purpose and be inclusive, Thrive in our career, while able to Be Live in the moment creating exceptional memories. 
 
After giving it all, you’ll return home knowing that you’ve played your part in creating a truly unforgettable moment. 
Because at Sodexo Live! we’re so much more.

 Be part of something greater

Why choose Sodexo Live! – 

At Sodexo Live! we believe in making every moment count, for the guests we serve and for our team members. We take pride in crafting exceptional events at the most prestigious venues on the planet, making every event a positive story worth telling. Whether at high-profile sports venues, cultural destinations, corporate events or once-in-a-lifetime social functions, you won’t just craft the moment… you’ll be immersed in the action. As part of the Sodexo Live! team, you belong to something greater. You bring people together and make a real impact in local communities through the power of shared experiences. You have the opportunity to gain the skills to thrive for a long-term career with a team that is inclusive and always ready to embrace the moment.

Globally Sodexo Live! contributes to the success of events such as Royal Ascot, the Tour de France, the Rugby World Cup and soon the Paris 2024 Games, and showcases exceptional venues such as the Eiffel Tower Restaurants, Bateaux Parisiens, Yachts de Paris, the Royal Academy of Arts in London, the Museo del Prado in Madrid, the Hard Rock Stadium, the Scottish National Gallery, and the Hollywood Bowl in Los Angeles. 

Other venues in the UK include, Fulham FC, the ACC Liverpool, and Edinburgh’s magnificent Signet Library.

Sodexo Live! is part of Sodexo which provides catering, facilities management, employee benefits and personal home services to 100 million consumers daily in 56 countries. At Sodexo we believe in the difference a day makes. That’s why we are proud to focus on people’s essential needs: we see them as key to improve the quality of life. We know that by focusing on the tangible, the real, the concrete improvements, day after day, for millions of people, we have a big impact not only on individuals but also on society and the planet. We believe it all starts with the everyday.