General Services Manager

Job Introduction

As a General Services Manager at Sodexo, located at the Johnson & Johnson Limerick Campus, you are also a dedicated leader and a driving force for service excellence. You will manage and develop services across various lines including catering, DOC and GXP cleaning, and security teams. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What you’ll do:

• Manage and develop services across our service lines on-site, ensuring service delivery to the highest standards in line with client contract requirements.

• Drive service excellence and ensure customer satisfaction through strong people management skills.

• Ensure a safe, compliant environment by following processes and escalating gaps to resolution.

• Manage subcontractors in areas such as pest control, groundskeeping, and other facility management services.

• Review and ensure strong financial performance, meeting all health, safety, food safety, and legislative requirements.

• Work closely with SME support teams in finance, health and safety, quality, and human resources to utilize their expertise.

• Support the ROI operations lead in developing business strategy in line with current and emerging client needs.

• Ensure consistent and effective governance at each site versus agreed Vested Contract criteria.

What you bring:

• Proven experience in managing large sites with multi-disciplined teams.

• Exceptional client relationship management skills.

• Strong people management skills.

• Ability to develop commercially viable solutions based on rigorous techniques to understand client and contractual needs.

• Ability to manage multiple workloads and shifting priorities in a fast-paced dynamic environment.

• Ability to interpret and utilize complex and varied financial and commercial information.

• Excellent interpersonal skills and ability to communicate effectively with customers, clients, and employees at all levels.

• Self-motivated and able to work on own initiative within a team environment.

• Proven track record of initiating and leading demanding business change programs.

• Excellent communication, negotiating, influencing, and facilitating skills.

• Innovative, with a ‘can do & improve’ attitude.

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Flexible and dynamic work environment.

• Competitive compensation.

• Access to ongoing training and development programs.

• Countless opportunities to grow within the company.

• Full training and full protective uniform supplied.

Ready to be part of something greater? Apply today!

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About Sodexo:

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. We operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces-friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.

We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability Network, So Together, Generations, and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability and making sure disabled people have the chance to fulfil their aspirations.