Event Manager

Job Introduction

Sodexo Live! have a fantastic opportunity for an Event Manager to join our first-class team at ACC Liverpool! 

Your focus will be to ensure that all Events within ACC Liverpool are provided with the optimum level of equipment, service, product, and staff; you will strive to achieve the highest possible standard of service whilst effectively controlling costs.

We are proud to work with Centerplate, a Sodexo company, where we create bespoke hospitality experiences for premier events and gathering places across the United Kingdom. Our unique approach to hospitality makes the time people spend together more enjoyable, and more valuable. For more than 85 years, we have welcomed people to the moments that matter with award-winning hospitality, exceptional service, and one-of-a-kind guest experiences.

We partner with the ACC Liverpool Group where a variety of national and international conferences; public and trade exhibitions and entertainment events are held. 

The ACC Liverpool is a great place to work, we partner with our client to ensure we can deliver a first-class service across Hospitality, Retail and Events Sales. 

At Sodexo Live! we bring people together; we create exceptional moments and lasting memories. We are a unique community of people mobilized to create live experiences that are unforgettable.

When you join Sodexo Live! you truly belong, you will have the opportunity to thrive with career and learning opportunities available across the organisation - we cant wait for you to join us!

Main Responsibilities

What you’ll do:

• Be fully accountable for your assigned events from start to finish – planning, delivery and post event.
• Take events from operational planning to successful delivery, ensuring the success of each event is measured by KPI’S, such as health & Safety, customer feedback and financial controls.
• Implement consistent standards of operation in line with client and company needs and expectations.
• Assist the Account Management team in ensuring that all operational requirements for each event are met at all stages.
• Ensure that all areas are set and prepared to meet with event requirements.
• Ensure that all areas are effectively closed down. 
• Ensure cash up procedures are followed.
• Ensure company uniform standards are adhered to across all areas.
• Attend and participate in weekly operation meetings.
• Lead the Junior management team to ensure maximum efficiency and productivity of staff.
• Communicate with the client of each event and co-ordinate their requests so that their requirements are met!
• To maintain and develop client relationships.
• Strive to exceed customer expectations.
• Ensure any commercial opportunities are maximized. 
• Be the face of your event, on hand to help your client when needed and instruct the team as required.
• To effectively manage your team and provide them with the information and tools with which to achieve their roles.
• Lead your team by communicating and motivating individuals effectively towards achievement of objectives, in particular Floor manager’s & supervisors.

For a full list of responsibilities please view the attached job description

Ideal Candidate

What you bring:

• Excellent communication skills
• Passion for working with people
• Passion for working with food, beverage and service
• Excellent attention to detail
• Exceptional time keeping skills
• Exceptional personal presentation

What we offer:

£24,000pa - £26,000pa + excellent benefits

Working with Sodexo Live! is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Flexible and dynamic work environment
• Competitive compensation
• Access to ongoing training and development programs
• Countless opportunities to grow within the company
• Full training 

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!