General Services Manager

Job Introduction

General Services Manager

As a General Services Manager at Sodexo in IST Menstrie, you are also a dedicated leader and a driving force for service excellence. You will manage the delivery of multiple Integrated Facilities Management (IFM) services, ensuring outstanding service delivery at all times and exceeding all Sodexo targets. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What you’ll do:

• Manage the delivery of multiple IFM services, ensuring outstanding service delivery and exceeding all Sodexo targets.

• Develop and maintain strong client relationships, ensuring satisfaction and retention through regular performance reviews and proactive communication.

• Maximise the profitability of the operation by managing costs and increasing sales through the development of agreed budgets and business plans.

• Ensure compliance with all Health and Safety regulations, Sodexo policies, and statutory requirements.

• Lead, develop, manage, and motivate a high-performing team, ensuring the delivery of high-quality services.

• Implement continuous improvements to enhance service delivery and exceed client expectations.

• Promote Sodexo as the preferred employer and drive all aspects of service excellence across the business area.

What you bring:

• Experience in using Microsoft Office.

• Understanding of Integrated Facilities Management.

• DS or Guarding SIA licences.

• First Aid at Work or Emergency First Aid at Work certification.

• Previous experience of operational management in a similar environment.

• Strong client and customer relationship-building skills.

• People management experience.

• Knowledge and understanding of GDPR.

• Ability to interpret and utilise financial and commercial information.

• Excellent communication skills.

• Ability to manage multiple workloads and shifting priorities.

• Positive approach to learning and identifying training needs.

• Self-motivated and able to work on own initiative within a team environment.

• Experience of delivering training.

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Flexible and dynamic work environment.

• Competitive compensation.

• Access to ongoing training and development programs.

• Countless opportunities to grow within the company.

• Full training and full protective uniform supplied.

Ready to be part of something greater? Apply today!

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About Sodexo:

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. We operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.

We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability Network, So Together, Generations, and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability and making sure disabled people have the chance to fulfil their aspirations.