Catering Services Director

Job Introduction

Sodexo Live! have an amazing opportunity in the vibrant city of Nottingham for a dynamic Catering Services Director to join our team and lead our venue.

In this crucial role, you will focus on us delivering memorable experiences for all catering services ensuring that the venue is the place to be seen. Your vision will be to become the market leader in venue experience whilst you maximise the profitability of the venue and deliver the required results. Leading, and managing a high performing team you will develop and implement the business strategy in line with current and emerging client needs.

This exciting opportunity will suit a highly experienced leader with an exceptional track record in venue leadership. Consistent venue leadership experience will be key to your success whilst you will demonstrate management of large and diverse teams.

We’re experience makers and food fanatics. Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! we’re so much more. Be part of something greater.

Main Responsibilities

What you’ll do:

• Take overall responsibility for ensuring that the contract is operated within their contractual terms, have a venue business plan which is reviewed at least quarterly showing key objectives, goals and measures that link to the overall business plan.
• Identify organic growth opportunities through innovation and new initiatives within existing contract.
• Ensure the contract is always performing within the agreed SLAs. 
• Ensure that clients receive services delivered within contractual terms and these are delivered in a cost-effective way.
• Develop strong long term client relationships with multiple clients and agents to enhance the retention of current clients and customers, gain referrals for new business and attract new clients and customers.
• Develop and retain existing client relationships through monthly meetings and quarterly reviews.
• Monitor KPI reporting, reviewing and delivery of content of client meetings.

The Ideal candidate

What you bring:

Essential:

• Proven experience in managing P&L accounts.
• Proven operational knowledge, skills and leadership experience in managing multi service operations.
• Management of large and diverse teams
• Manage multiple workloads and shifting priorities.
• Ability to interpret and utilise complex and varied financial and commercial information.
• Excellent interpersonal skills and ability to communicate effectively with customers, clients and employees at all levels.
• Achieve set standards and operate to performance criteria, for example health and safety, hygiene.
• Self-motivated and able to work on own initiative within a team environment.

Desirable:

• Experience working with moving timelines in a project start-up environment.
• High end retail experience.
• Event management experience.

What we offer

In return for your commitment and expertise you will be rewarded with an excellent highly competitive salary plus access to our extensive benefits package, which includes:

• Performance-related bonus
• Contributory pension scheme
• Life assurance
• Volunteering days via our charity partner STOP HUNGER
• A flexible benefits fund of £1,300 to utilise a range of benefits, including Private Medical Insurance (PMI), dental, gym memberships, retail / hospitality discounts, etc.

By joining Sodexo Live! you will be part of something greater, working in an environment that fosters innovation and supports your professional growth.