Hospitality Supervisor

Package Description

• 40 hours per week
• £14.56 per hour 
• Monday to Friday (some weekends and evenings may be required)
• Central London location, very close to transport links and underground within minutes' walk.
• Complimentary access to the Shell Centres brand new Gym facilities, with views over Jubilee Gardens and the London eye.  You'll be given free access to unlimited classes, Fitness and wellbeing advice, showering facilities and subsidised PT AND Physio sessions!
• On site, personal locker and bicycle storage
• Cycle to work scheme available post probation (3 months)
• Kitchenettes to utilise for all Sodexo staff, including Microwaves, Fridges and hot/cold zip taps!

Check your local transport links here: Plan Your Journey | Traveline 

Job Introduction

As a Hospitality Supervisor at Sodexo in Shell London, you will be responsible for overseeing all service aspects of our catering operations and will need to be an excellent leader who can motivate a team in a fast-paced, high-pressure environment. You will require excellent communication and organisational skills as well as strong attention to detail. We place our guests at the heart of everything we do, and our leadership teams strive to deliver 5-star customer service for our staff and guests. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What you’ll do:

• Knowledge of health & safety and food safety in a catering environment
• Maintain levels of quality, cleanliness, food safety and hygiene in line with company SEMS, Safeguard and local authority regulations i.e. EHO, HSE
• Oversee the service of all food & beverages within the venue.
• Work Duty Manager shifts as and when required
• Proactively seek to ensure that the highest standards are met at all times
• Complete food or drink preparation tasks as necessary to assist with food and drink service
• Be in attendance at core meal times ensuring that all customers receive the best possible service as well as providing an initial point of contact should there be any questions or complaints
• Ensure security is maintained and events are staffed appropriately and in accordance with licensing laws and Licensing Procedures

 What you bring:

• Previous experience in a supervisor position
• Highly professional manner and understanding that honesty and ethics are essential 
• Cheerful outlook and ability to communicate with co-workers and other departments with professionalism and respect  
• Computer literacy / Administration skills
• A willingness to learn

What we offer:  

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:                                                                                                                          

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment  
• Competitive compensation  
• Full training and full protective uniform supplied  

Ready to be part of something greater? Apply today!  

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

About The Company

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

• We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Working Parents, Sodexo Disability, So together, generations and origins. We have also launched Be Heard which is an employee network designed to bring black colleagues together (virtually) to bring about positive change.
• We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.
• We’re a ‘ban the box’ employer, which means we don’t ask people to disclose their convictions unless the role needs a security check. 
• We recognise the potential of people with convictions in the job market. Helping those with a criminal history securing employment is not only critically important for the individuals themselves but can also be hugely beneficial for wider society. Offering second chances can be an effective investment in local communities and a great solution for local skills and labour market needs. 

Click here to read more about what we do to promote an inclusive culture.