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Cafe Supervisor

Job Reference SDX/TP/929963/99430

This job has been closed.

Number of Positions:
1
Contract Type:
Permanent – Full Time
Contract Details:
40 hours per week
Salary:
£13.00 per hour
Working Hours:
40 hours per week
Location:
London
Closing Date:
25/12/2022
Job Category:
Catering Staff
Sodexo Segment:
UK Sodexo Live

Job Introduction

Sodexo are currently looking to add a passionate, enthusiastic and motivated Cafe Supervisor to our team at The Royal Academy of Arts, London to deliver a world class guest experience. Our Cafés and Restaurants are located amongst inspiring and breath taking masterpieces within Burlington House. 

We offer:

  • Meals while on Duty
  • Flexible hours, earliest shift times are from 8am and the latest finish would be 7pm approx.
  • Training, Development and Support, with the opportunity to grow within our business

The Royal Academy of Arts is open from Tuesday - Sunday, from 10am - 6pm daily, with the opportunity to work additional hours at our stunning venue for Events that we hold.

Main Responsibilities

  • Manage standards and quality across the cafe operation
  • Carry out regular stock-takes
  • Oversee the cafe operation
  • Assisting with the training and development of the team including product knowledge
  • Effectively manage team members and takes ownership of the allocated area 
  • Receive and act upon all guest feedback
  • Stimulate upselling and revenue generating setting targets to the team
  • Ensure that all casual agency staff have received health and safety and team briefing before their shift
  • Comply with all Company policies, procedures and statutory regulations, including human resources, health and safety, safe working practices, COVID-19, hygiene, cleanliness, fire and COSHH
  • Ensure that all accountable staff are adequately trained and skilled to the required level
  • Follow the challenge 25 policy and restrict sale of alcohol to those already inebriated or under 18

The Ideal Candidate

  • Solid experience within hospitality bars and in cocktail making
  • Proven supervisory experience showing leadership and engagement
  • Able to communicate effectively through written form of communication
  • Ability to make an excellent first impression, be proactive, able to multitask, numerate and demonstrate the ability to work efficiently and accurately in a fast-paced service driven environment
  • Excellent spoken English
  • Strong organisational and leadership skills
  • Cash handling experience
  • High standards of personal presentation
  • Personal License holder is desirable

About The Company

Heritage Portfolio is the sub-segment of Sodexo Live! that produces outstanding catering and event services for our cultural destinations. These include exceptional “in-house” café services in some of Britain’s leading visitor attractions such as V&A Dundee, The Royal Academy of Arts, The Signet Library, RAF Museum Hendon, The Scottish National Gallery, private parties and dining, weddings and prestigious events including The Queen’s annual Royal Garden Party for which we are honoured to have received a Royal Warrant of Appointment to Her Majesty The Queen as Supplier of Catering Services.

Our mantra is “building a business to be proud of” and as we grow and flourish in the world of bespoke events and venues, we remain true to our original ethos: to provide an amazing experience that goes beyond the remarkable food we serve. Therefore we always looking for passionate, enthusiastic and motivated individuals to join our team and take pride in the work they deliver.