Lounge Host

Package Description

• 40 hours per week 
• 4 days on 2 days off
• Early, middle and late shifts 

                4.30am - 13.30, 10am - 19.00 and 13.30 - 23.00

• £11.25 per hour

Job Introduction

About the Role

Do you have a passion for people? Would your ideal job be working in an exciting, lively environment at an airport? If so, we have a fantastic opportunity for an Airport Lounge Host to join us at Lufthansa Lounge London Heathrow.

With customer service at the heart of what you do, you’ll be the first friendly face our visitors will see, and you’ll set the tone for each guest’s experience.

You’ll bring our service to life, by engaging with guests, creating a memorable pre-flight experience. You’ll play your part in getting the world moving again and brining families together!

You must be able to provide 5 years working history, and 5 years address.

Sodexo reserves the right to close this advert early, if we are in receipt of a high number of applications.

A few things about you

Your excellent attention to detail, and good communication skills will ensure that you'll become an invaluable part of our team.

You’ll also have excellent organisational skills and love to provide service with a smile.

If you are a self-motivated individual, who can work on their own as well as in a team, and have experience in hospitality, we would love to hear from you!

Main Responsibilities

•  Provide excellent customer service from the preparation, presentation and service of food and beverages to the Emirates Lounge customers satisfaction.
• Set the bars, ensure the condiments, glasses, cups etc are neatly arranged
• Load service counters as and when directed and to ensure sufficient supplies throughout the service period.
• Ensure that the lounge seating area is clean, sofa chairs and tables are arranged as per the lounge plan.
• Assist the chef with some food preparations for example fruit plates, cheese boards etc.
• Maintain lounge cleanliness during lounge operating hours.
• Provide an efficient and friendly service to lounge customers, ensuring that all their needs are met.

The Ideal Candidate

Essential

• Front of house and customer facing experience
• An element of food experience
• Highly motivated
• Attention to detail
• Able to work on own initiative within a team environment

Desirable

• Lounge experience

About The Company

Sodexo Live! is offering exciting opportunities to work at top venues delivering the highest standard of events across the country. As a company we provide catering on behalf of our clients at prestigious sites and events including Ascot Racecourse, The RHS Chelsea Flower Show, Brighton AMEX Stadium, Edinburgh Corn Exchange, Goodison Park, Hampden Park, Bateaux London, ACC Liverpool, Newcastle United football club, Blackburn Rovers , Henley Royal Regatta, Headingley Stadium, DW Stadium, Hamilton Park racecourse, Kent County Cricket Club, Beckenham, The Spitfire Ground St Lawrence, Assembly Rooms, Dundas Castle, The Wallace Collection, Royal Air Force Museum London, V&A Dundee, Royal Lytham &St Annes Golf Club, Emirates Lounges, Virgin Clubhouse and many more. 

To help us deliver the highest quality service we are looking for passionate, enthusiastic and motivated individuals to join our team. We have a range of positions available to set you off on the right track within Sodexo, so step up to the mark, be more than a spectator and become a part of our team.

Why choose Sodexo?

You don’t just join Sodexo, you belong.  
What do we mean when we say belong?
It’s simple. You create a company where everyone is respected and feels that their ideas count. You take care of the quality of life of your people. You make your workplace inclusive, encouraging people to bring their whole self to work every day. That’s our philosophy in a nutshell.  

A career at Sodexo won’t tie you down, it actively encourages your progress. The diverse range of roles we offer is truly infinite. Whatever your skills, experience or passion, you’ll be encouraged and supported to have a fulfilling career.  

We are committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Working Parents, Sodexo Disability, So together, generations and origins. We have also launched Be Heard which is an employee network designed to bring black colleagues together (virtually) to bring about positive change.