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Hospitality and Retail Managers

Job Reference SDX/TP/1167124/90751

Number of Positions:
1
Contract Type:
Casual
Salary:
Starting £16.50
Location:
Ascot Racecourse
Closing Date:
31/05/2024
Job Category:
Hospitality
Sodexo Segment:
UK Sodexo Live - Casual

Job Introduction

We are on the look out for strong experience makers to join our team of casual managers here at Ascot Racecourse. As experienced leaders of a team, we are looking for our hospitality and/or retail managers to smoothly operate their designated area, whether that be a fine dining restaurant, a hospitality bar, a retail bar or a retail food unit.

Our ideal candidate will be someone with previous experience within a similar role at another racecourse, stadium or arena, who can lead by example to bond with new teams on an event by event basis.

To be successful, you will use your high level of attention to detail to ensure that guest focus is at the forefront of everything you do, and your actions embody and reflect our company values. Our managers will thrive from working in a fast-paced environment and utilise quieter periods effectively to deliver a seamless operation during a race meet and also other events that take place at the racecourse. 

We are on the lookout for: 

  • Hospitality Managers (IC/Area Managers, Restaurant/Section Managers, Back of House Managers and Bar Managers)
  • Retail Managers (IC/Area Managers, Bar Managers, Food Managers, Concession Managers and Floor Managers)

Main Responsibilities

  • Oversee the food and beverage operation within a restaurant and/or bar, ensuring that the quality of product and service remain consistent in line with standard operating procedures
  • Assist with the training and development of staff members on the day whilst adjusting staffing levels as necessary to meet the needs of business
  • Maintain cleanliness of both front and back of house areas and adhere to health and safety guidelines
  • Follow standard operating procedures to maintain quality and consistency over all units across site
  • Making sure staff are signed in, fully briefed and given their allocated break time
  • Using proven interpersonal skills to provide a world class service to our guests
  • Planning for any problems or shortages so they are prevented before occurring
  • Ensure profitability through protection of the company’s asset and stock
  • Always ensure you and your team remain smart and presentable in line with the company’s dress and appearance policy
  • Responsible for correct handling of Staff sign in sheets, health and safety and other checklists
  • Maximising sales opportunities through upselling where possible
  • Ensure that you and your team adhere to company procedures regarding allergens

The Ideal Candidate

  • Oversee the food and beverage operation within a restaurant, ensuring that the quality of product and service remain consistent in line with standard operating procedures
  • Assist with the training and development of staff members on the day whilst adjusting staffing levels as necessary to meet the needs of business
  • Maintain cleanliness of both front and back of house areas and adhere to health and safety guidelines
  • Follow standard operating procedures to maintain quality and consistency over all units across site
  • Making sure staff are signed in, fully briefed and given their allocated break time
  • Using proven interpersonal skills to provide a world class service to our guests
  • Planning for any problems or shortages so they are prevented before occurring
  • Ensure profitability through protection of the company’s asset and stock
  • Always ensure you and your team remain smart and presentable in line with the company’s dress and appearance policy
  • Responsible for correct handling of Staff sign in sheets, health and safety and other checklists
  • Maximising sales opportunities through upselling where possible
  • Ensure that you and your team adhere to company procedures regarding allergens

About The Company

Sodexo Live! offers exciting opportunities to work at top venues delivering the highest standard of events across the country. As a company we provide catering on behalf of our clients at prestigious sites and events including Ascot Racecourse, Henley Royal Regatta, BMW PGA Championships, Brighton AMEX Stadium, Edinburgh Corn Exchange, Goodison Park and many more.

To help us deliver the highest quality service we are looking for passionate, enthusiastic and motivated individuals to join our team. We have a range of positions available to set you off on the right track within Sodexo Live!, so step up to the mark, be more than a spectator and become a part of our team.