Bars Operations Manager Ascot Racecourse

Package Description

In return for your commitment and hard work, you will be rewarded with an attractive salary, plus access to our extensive benefits package, which includes:

• Contributory pension scheme of up to 6%
• Life assurance
• 20 days holiday (FTE) – including bank holidays – rising to 23 days after 3 years
• A buy and sell holiday scheme of up to 3 days (FTE)
• Volunteering days via our charity partner STOP HUNGER
• Numerous voluntary benefits, including dental care, gym discounts, retail / hospitality, and many more

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

Job Introduction

Sodexo Live! Have a fantastic opportunity for a talented Bars Operations Manager - Beverage to join our team based from the iconic Ascot Racecourse.

At Sodeo Live! we bring people together, we create exceptional moments and lasting memories. We are a unique community of people mobilized to create live experiences that are unforgettable.

Reporting to the Head of Retail, you will be fully accountable for Raceday and Event Beverage operations and concessions.

Driving on trend and best in class offers; you will successfully launch new innovative drinks concepts and product offers.

We need an excellent communicator with a great understanding and passion for drinks trends, you will build and maintain strong relationships with key stakeholders, sponsors and suppliers, whilst you ensure successful strategies are integrated to support the retail operation.  

You will have gained experience in a fast-paced multi-unit role demonstrating your skills when briefing Casual Managers ahead of each event, ensuring consistent delivery of our Standard Operating Procedures and driving a positive guest experience. 

When you join Sodexo Live! you truly belong, you will have the opportunity to thrive with career and learning opportunities available across the organisation - we cant wait for you to join us!

Main Responsibilities

• To manage all retail beverage operations, in line with the retail strategy
• Ensure all bars are set up according to the agreed SOP’s and delivered operationally
• To work with the Head of Retail to oversee the setup, breakdown, equipment and general logistics for the retail beverage units
• To manage the execution of the Retail Beverage Operation on race days and key events
• To ensure the safe working practices are maintained within the Retail Beverage Operation
• Ensure all units, including concessions are compliant with Food Safety and Health and Safety legislation and that appropriate records are completed and retained for audit purposes
• To be responsible for the labour spend within the Retail Beverage Operation, including planning, forecast and review of actuals to identify anomalies and justify overspend
• Work with the Head of Retail, developing new and innovative concepts and product offers, through SOP’s and training to the point of delivery

The Ideal Candidate

Essential
▪ Extensive beverage management gained within a multi-unit site
▪ Knowledge of cellar management
▪ Experience of managing diverse teams
▪ Experience of working to tight deadlines
▪ Competent in Microsoft Packages
▪ Experience of working with an EPOS system
▪ A confident communicator with exceptional verbal and written communication skills
▪ Attention to detail

Desirable
▪ Experience of working with third party contractors / suppliers
▪ Experience of budgeting, forecasting and profit and loss management
▪ Knowledge of fine Wines, Champagne & Spirits

About The Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process