Workplace Manager

Package Description

£55,0000 - £60,000 Depending on Experience + Benefits 

Job Introduction

• Deliver Integrated Facilities Management contract for the global headquarters, ensuring cost, safety, quality, continuous improvement, and compliance metrics are achieved by Sodexo  

• Responsible for relationship management with key stakeholders in Diageo to ensure services support and facilitate the business requirements at this unique and prestigious London HQ 

• Understand the high demands of the client needs that  - Everyday is an ‘event’ and every person is a ‘guest’ 

Main Responsibilities

• Lead an operations team including key stakeholders, business partners, and contract partners 

• Drive team engagement, to improve performance and staff wellbeing. 

• Provide guidance, drive, support, and set goals for the Service manager to ensure best in class delivery.  

• Track and monitor performance metrics, data and indicators for the sites 

• Embrace and manage the tiered reporting structure at site to ensure compliance with contractual requirements and effective monitoring. 

• Ensure undisrupted delivery of all facility operations to the business through internal and contract resources 

• Drive operational excellence and deliver an efficient operating model.  

• Ensure that the Company's, the clients and statutory regulations regarding hygiene, food safety, health & safety and Equal Opportunities are complied with. 

• Ensure that in-house training and staff development is effectively carried out in accordance with the Training and Development Plan. 

• Supervise the recruitment process of Sodexo Management and supervisory staff to ensure the optimum candidates are available and succession planning is considered. 

The Ideal Candidate

• Considerable experience in a FM leadership/management role  

• Experience of delivering soft and Scientific services through a management team across one or more sites 

• Experience of leading a large team and significant budget  

• Significant experience within a multi service line FM environment 

• Experience of leading a local project management team  

• Familiar with operational excellence techniques/philosophy  

• Excellent relationship management at all levels 

• High level of practical knowledge of SHE and legislative requirements 

• High level of practical knowledge of all Soft services and technical services or relevant technical qualification. 

Desirable / Supporting Technical & Catering Qualifications and Competencies: 

• Degree or equivalent 

• IOSH 

• BIFM or CIBSE desirable 

About The Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.  

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process