Operations Manager - Catering

Package Description

£33,000pa - £39,000pa + great benefits 

Location: Remote, travel in and around Inner London required, must be a car driver

Permanent

Work Pattern – 40hrs Monday to Friday

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!

In return for your commitment and hard work, you will be rewarded with an attractive salary, plus access to our extensive benefits package, which includes:

• Contributory pension scheme of up to 6%
• 20 days holiday (FTE) – including bank holidays – rising to 23 days after 3 years and 25 days after 5 years
• A buy and sell holiday scheme of up to 3 days (FTE)
• Volunteering days via our charity partner STOP HUNGER
• Numerous voluntary benefits, including dental care, gym discounts, retail / hospitality, and many more

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

Job Introduction

Alliance in Partnership's Schools segment have a fantastic opportunity for an Operations Manager to join our team. We are seeking an individual who has experience in contract catering, to work with and manage catering teams across a number of schools in or around London.

This role will focus on the leadership of the catering teams across the sites as well as liaison with Clients to build relationships and ensure an excellent service is provided. It would suit someone with a catering background and experience of managing multiple sites. You will be financially astute with strong communication and leadership skills; a good listener is essential!

You will actively manage Client relationships ensuring quality service to the children we serve. Working alongside other Operational Managers in the wider London areas you will focus on leadership and development within your sites.

This role is subject to Safer Recruitment checks and the successful applicant will be required to complete an enhanced DBS and wider checks including references and overseas checks, where applicable

Main Responsibilities

• Develop and ensure a high focus on employee safety and positive client relations – ensuring that clients know you are on site and for what added value reasons.
• To conduct site service evaluations, realising action plans and implementing change required to meet the consistent standards
• To establish and maintain satisfactory relationships with individuals at all levels in the Company and Client sites
• Participate in creation of craft and business training modules to support operational / contractual obligations
• To implement and maintain the Statutory and Company standards of food and personal hygiene, health and safety and take any action as is necessary.
• Where required, support the recruitment, interviewing, control and discipline of staff according to the needs of the Business and within the procedure laid down by the Company.
• Actively support the Business Development team via food presentations and highlighting case studies
• Be aligned with current food trends via social media, trade events to support offer development
• To take part in client meetings and understand the financial performance and be able to present new budgets, meal price adjustments etc
• To provide on/off site mobilisation and contract retention support – physical and administrative (compliance file/documentation compilation, initial food and equipment orders
• Provide on-site pro-active craft and gross margin training to minimize wastage and maximise profit
• To attend to and take all necessary action, statutory and otherwise in the event of accident, fire, loss, theft, lost property, damage, unfit food or other irregularities and complete the necessary return and/or reports

The Ideal Candidate

• Experience in managing a catering service across different sites
• Excellent communication skills at all levels of management
• Experience of managing and leading a team
• Passionate about food
• Ability to be flexible and pro-active in a fast-paced environment
• Understanding and ability to manage financials and drive uptake of meals on site
• IT literate

Alliance in Partnership and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. This role will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

About The Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.  

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process