General Manager

Package Description

Salary is up to £42,000 depending on experience

Job Introduction

We have a fantastic opportunity for a General Manager to join our Heritage Portfolio Team based at The V&A Museum in Dundee.

Our prestigious client base knows they can trust us to deliver a turnkey service from start to finish, and our reputation for professionalism, innovation and sheer artistry means we have won a plethora of awards. In 2013 we were granted a Royal Warrant  by Her Majesty The Queen for Supplier of Catering Services, for which we are extremely proud.

Our unique team run the services across the restaurant and cafe and also the event operations within the beautiful V&A Dundee, Scotland's design museum.

Our people not only look after our customers and clients, they are the heart and soul of our business. Renowned for being a cut above the rest, we would love for you to join the team!

You will lead the catering operations, sales and administration teams, delivering a food and beverage proposition which matches the venues ambition.

You will be responsible for our financial performance, driving sales, managing cost and meeting both client and company expectations.

We ideally want to hear from people in a similar role perhaps in the hotel industry, you can be experienced in a general manager role or perhaps looking for the next step up in your career.

For more information about heritage portfolio please click here

Main Responsibilities

• Managing all aspects of the Heritage Portfolio service within the V&A
• Create a F&B proposition in our outlets that enhances the visitor experience at the V&A and engages with the local dining market
• Deliver a guest experience in both retail and events that matches the ethos, values and standards of Heritage Portfolio.
• Complete weekly and monthly commercial activity including forecasting, trading, analysis and reporting
• Manage, motivate and support your full time employees to maintain a positive working environment which drives a culture of success
• Build and nurture strong client relationships
• P&L responsibility for V&A Dundee with weekly, monthly and annual targets set for revenue and profit

For a full list of responsibilities please review the attached job description

The Ideal Candidate

• Proven track record in operational management in a similar environment
• Experience of managing a multi-department team
• Ability to interpret and utilise financial and commercial information
• Excellent Communication skills
• Self-motivated and able to work on own initiative within a team environment
• A passion for hospitality, food, beverage and service
• Experienced in using Microsoft Office

About The Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process