Steward

Package Description

Main Responsibilities

Housekeeping:

• To maintain a tidy appearance and professional conduct at all times.
• To monitor and maintain all areas of responsibility to the set standard of cleanliness within the timeframe given, complying at all times with standards laid down in the work schedule.
• To service all rooms after customer departure as directed.  Completing an inventory of the room, immediately communicating any deficiencies or damage to reception
• To follow COSHH regulations when using chemicals and ensure economic use of these at all times.
• To immediately report defective equipment in the maintenance log.
• To maintain a safe system of work within the Company Health and Safety Procedures laid down.
• To assist Housekeepers and colleagues with departmental responsibilities once duties are completed.
• To continue to develop one’s own skills and knowledge within the position.

• Catering:

• Serving food in a professional manner with high levels of customer service
• Cleaning tables and service areas
• To ensure all documentation procedures are followed accurately as required.
• Explain how various menu items are prepared, describing ingredients and cooking methods
• Washing dishes and pots.
• Stocking service areas with supplies such as coffee, food, tableware, and linens
• Basic and deep cleaning jobs in the canteen, dishwash, pot wash and kitchen

Other adhoc tasks as directed by the Manager/ Head chef

Job Introduction

We currently have an excellent opportunity for a Steward to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Main Responsibilities

As a Steward you will be responsible for:

• Serving food and beverages in a professional manner with high levels of customer service
• Setting and cleaning tables and service areas
• To ensure all documentation procedures are followed accurately as required, ie meal vouchers, daily meal sheets, etc
• Explain how various menu items are prepared, describing ingredients and cooking methods
• Presenting menus to customers and answer questions about menu items, making recommendations upon request
• Removing dishes and glasses from tables or counters, and take them to kitchen for cleaning
• Serving food and/or beverages to patrons; prepare and serve specialty dishes at tables as required
• Stocking service areas with supplies such as coffee, food, tableware, and linens
• Other adhoc tasks as directed by the Mess Manager or Head Chef

The Ideal Candidate

The successful candidate for this role will have:

• Previous experience in catering, hospitality, fine dining or banqueting environment
• Experience in the military would be an advantage
• Understanding of food hygiene and customer service
• The ability to accurately process information/merchandise through the Till system with a good standard of numeracy
• Excellent customer service skills
• First class communication skills and demonstrate accuracy and attention to detail
• The ability to demonstrate great team work

About The Company

Sodexo and our clients are committed to safeguarding and promoting the welfare of children, young persons and vulnerable adults. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland).

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.

With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.