Facilities Manager

Job Introduction

If you are an established Facilities Management Operations manager with a corporate HQ background and strong Soft services bias, we want to hear from you!

We are looking for an experienced Facilities Manager with a good feel for high standards service, exceptional customer experience in a corporate HQ setting and forward thinking with good digital awareness to join our team on Astra Zeneca contract in Cambridge on a 18 months Fixed Term contract.

We offer a well-established team, a salary up to £54,000 + benefits and excellent progression and development opportunities within the company.

Main Responsibilities

• Act as a single point of contact (SPOC) / interface for the Building Users for all CO services
• Supporting Building Users operational needs and coordinating activities to enable these objectives as appropriate
• Supporting Site Leadership and Cross Functional operational needs and coordinating activities to enable these objectives as appropriate.
• Build and maintain strong relationships across the estate.
• Ensure alignment, connectivity and engagement with services in the CO delivery chain and other service functions, identifying, developing and optimising solutions that best align to Campus and Site needs
• Drive consistency in standards across sites.
• Ensure consistency of approach and compliance with legislative and regulatory requirements
• Provide oversight, direction and targets for all supply chain participants
• Ensure security of supply and customers services, to track and optimize performance
• Manage relationships and act as single interface with facility partners (for example, Landlords, local residence committees, councils)
• Support delivery of onsite engagement activities on behalf of CO and Cambridge Strategy
• Escalate user requirements/ demands that cannot be fulfilled due to service scope and availability constraints

The Ideal Candidate

• Proven track record in a managerial role in operational facilities management
• Multi-site and multi-service delivery experience
• Soft FM bias preferred
• Excellent communication and customer service skills
• Ability to work to tight deadlines and provide high quality work
• Ability to effectively question methods and strategies to ensure effectiveness of activities conducted
• Highly experienced manager with proven ability to inspire and motivate workforce to deliver world class customer service
• High level of practical knowledge of relevant employment, hygiene, Health and Safety and general legislative requirements
• Positive “Can Do” Attitude

About The Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business. 

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation.  

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.