Soft Services Administrator

Main Responsibilities

• Supporting the day to day running of all Soft Service Lines to deliver the agreed SLA and standards, to include catering, cleaning, reception, retail outlet, mail room, bar operations and maintenance activities.
• Support with completion of weekly/monthly bookwork on Eprofit System
• Assist with updating Salus system across the sites
• Assist with completion of monthly Ecat Audits
• Support with data entry on Power BI / Sharepoint
• Support with Order placing through SAP / Coupa
• Assist with imputing work schedules on Kronos
• Dealing with Suppliers/Contractors, arranging attendance to sites
• Support covering Reception when required
• Support delivering mail organising DHL pick up when required
• Attend meetings where required
• Completion of general day to day admin duties where required
• Assist in ensuring that statutory requirements and company policies and procedures are followed, and deadlines are met
• Assist with compliance onsite, ensuring service, safety and standard excellence
• Contribute to the team to the agreed standards ensuring that the client receives services of the highest quality

The Ideal Candidate

 Essential

• Previous experience of delivering operational services in a similar environment
• Knowledge of Excel / Word / PowerPoint
• Administration Experience
• Excellent communication skills
• Achieve set, standards and operate to performance criteria
• Manage multiple workloads and shifting priorities
• Positive approach to learning in role and identifying own training needs as appropriate
• Self motivated and able to work on own initiative within a team environment

Desirable

• Administration experience
• Reception / customer experience
• Experience of managing conflicting expectations of the client and consumer within one business area

About The Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation. 

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.