Facilities Help Desk Operator

Job Introduction

Facilities Help Desk Operator 

Location: Central London  

Salary: Up to £32,000 based on experience

Sodexo have a fantastic opportunity for you to join one of our prestigious client accounts based in central London as our onsite Facilities Help Desk Operator. 

 Providing great customer service & a high level of technical support in a fast-paced creative environment, this varied and integral role will see you working closely with the site team leaders/supervisors. 

 You will provide a helpdesk service for all reactive & planned preventative maintenance works to be completed by the site maintenance & facilities teams and our supply chain partners. 

 By joining Sodexo, you will be part of something greater, working in an environment that fosters innovation and supports your professional growth. Become a valued member of our team, where you can act with purpose and thrive in your own way.

About You

To be considered for this role you will have and be able to demonstrate knowledge and experience in the following areas: 

• A highly customer focused individual, motivating and driving performance in teams to deliver high standards of service and cost effectiveness
• Excellent organisation and planning skills 
• Knowledge of CMMS system
• Manage multiple priorities simultaneously.
• Have an understanding of technical applications and processes, with the ability to transfer skills across both technical and soft disciplines
• Good written and verbal communications skills
• An understanding of risk management and HSE, the methods employed to manage risks, hazards and controls. have a good understanding of Microsoft office package, in particular, Excel.

What we offer

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Flexible and dynamic work environment
• Salary: Up to £32,000 Based on experience  
• Range of excellent flexible employee benefits 
• Access to ongoing training and development programs
• Countless opportunities to grow within the company

About Sodexo 

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. We operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. 

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. 

We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Ready to be part of something greater? 

Apply today!